Phil Kallenberg | Page 10

I broke down on I-90 in Millbury on a snowy Sunday night, on my way home to NY in my old F150 (242,000 miles and counting). Herb Chambers was the closest Ford dealer, but wouldn't help me because I didn't, on my way home to NY in my old F150 (242,000 miles and counting). Herb Chambers was the closest Ford dealer, but wouldn't help me because I didn't, "Have a previous service relationship with them." Phil Kallenberg at Colonial Ford assured me that their Service Team would do their best to get me back on the road. As busy as they were, Phil prioritized my situation so I could get home and not miss any more work than necessary. He kept me updated on the status of the diagnosis and repair options, and got me running again much sooner than I had imagined. I am so grateful for Phil's thoughtfulness in helping me out of a serious jam when I was far from home. He is a true professional and a gentleman. Thank you again Phil!! More

by geoff19 Verified Customer Verified Customer

Report | Print

Phil helped me with everything for the recall of my van and the maintenance of my car. The service was done quickly and with quality. and the maintenance of my car. The service was done quickly and with quality. More

by caroline_habib Verified Customer Verified Customer

Report | Print

Once again Colonial Ford's service department was so easy to deal with and did an awesome job!!! Will definitely be using them again for my service and repair needs. to deal with and did an awesome job!!! Will definitely be using them again for my service and repair needs. More

by dennist01 Verified Customer Verified Customer

Report | Print

The service is always prompt. Staff is knowledgeable and always courteous. They go above and beyond when it comes to service and issues the come up along the way. Staff is knowledgeable and always courteous. They go above and beyond when it comes to service and issues the come up along the way. More

by al_veras Verified Customer Verified Customer

Report | Print

They were so helpful and very nice. Helped keep me calm during everything. I would recommend them to anyone Helped keep me calm during everything. I would recommend them to anyone More

by SJLPSP9899 Verified Customer Verified Customer

Report | Print

Great experience, made the appointment the night before and service was completed quickly while I waited. and service was completed quickly while I waited. More

by Way24tg Verified Customer Verified Customer

Report | Print

Phil was great! Clear explanations, straight to the point, very helpful on my questions. Gave me options and was flexible on services and price arrangements. I'll re Clear explanations, straight to the point, very helpful on my questions. Gave me options and was flexible on services and price arrangements. I'll return to Colonial Ford to do one more service for sure! Thank you Phil. Customer: Gustavo Borges Car: Ford FLex - 2016. More

by Gustavo Verified Customer Verified Customer

Report | Print

Excellent service and reasonable prices. Scheduled service online and my appointment time was available exactly when I expected. Scheduled service online and my appointment time was available exactly when I expected. More

Report | Print

Jennifer is the best. The service at Colonial Ford is always first rate and the employees are the best. The service at Colonial Ford is always first rate and the employees are the best. More

by threeyeti Verified Customer Verified Customer

Report | Print

Communication and timely service is key at Colonial Ford! The team is excellent from sales to service! The team is excellent from sales to service! More

by jbotsolis Verified Customer Verified Customer

Report | Print