Phil Kallenberg | Page 10

Good service and quick. I usually work with Phil and he's always been great to work with. I usually work with Phil and he's always been great to work with. More

by oakman.mary Verified Customer Verified Customer

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Always polite and efficient. I’m confident that I’m in good hands with their customer service I’m confident that I’m in good hands with their customer service More

by afbaker1967 Verified Customer Verified Customer

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It has a dated customer waiting room. It is more convenient than McGovern Ford. Their showroom only had 2 mustangs it. It was a day of an expected snow storm and they might have move It is more convenient than McGovern Ford. Their showroom only had 2 mustangs it. It was a day of an expected snow storm and they might have moved them. I'll rate the dealership when I check out their inventory of F150s. More

by JEDMCGARRY Verified Customer Verified Customer

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I broke down on I-90 in Millbury on a snowy Sunday night, on my way home to NY in my old F150 (242,000 miles and counting). Herb Chambers was the closest Ford dealer, but wouldn't help me because I didn't, on my way home to NY in my old F150 (242,000 miles and counting). Herb Chambers was the closest Ford dealer, but wouldn't help me because I didn't, "Have a previous service relationship with them." Phil Kallenberg at Colonial Ford assured me that their Service Team would do their best to get me back on the road. As busy as they were, Phil prioritized my situation so I could get home and not miss any more work than necessary. He kept me updated on the status of the diagnosis and repair options, and got me running again much sooner than I had imagined. I am so grateful for Phil's thoughtfulness in helping me out of a serious jam when I was far from home. He is a true professional and a gentleman. Thank you again Phil!! More

by geoff19 Verified Customer Verified Customer

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Phil helped me with everything for the recall of my van and the maintenance of my car. The service was done quickly and with quality. and the maintenance of my car. The service was done quickly and with quality. More

by caroline_habib Verified Customer Verified Customer

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Once again Colonial Ford's service department was so easy to deal with and did an awesome job!!! Will definitely be using them again for my service and repair needs. to deal with and did an awesome job!!! Will definitely be using them again for my service and repair needs. More

by dennist01 Verified Customer Verified Customer

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The service is always prompt. Staff is knowledgeable and always courteous. They go above and beyond when it comes to service and issues the come up along the way. Staff is knowledgeable and always courteous. They go above and beyond when it comes to service and issues the come up along the way. More

by al_veras Verified Customer Verified Customer

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They were so helpful and very nice. Helped keep me calm during everything. I would recommend them to anyone Helped keep me calm during everything. I would recommend them to anyone More

by SJLPSP9899 Verified Customer Verified Customer

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Great experience, made the appointment the night before and service was completed quickly while I waited. and service was completed quickly while I waited. More

by Way24tg Verified Customer Verified Customer

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Phil was great! Clear explanations, straight to the point, very helpful on my questions. Gave me options and was flexible on services and price arrangements. I'll re Clear explanations, straight to the point, very helpful on my questions. Gave me options and was flexible on services and price arrangements. I'll return to Colonial Ford to do one more service for sure! Thank you Phil. Customer: Gustavo Borges Car: Ford FLex - 2016. More

by Gustavo Verified Customer Verified Customer

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