Phil Lopresti | Page 6

I brought in my Rav 4 when the check engine light was on (without an appointment)- they diagnosed it and fixed the issue in less than 24 hours! (without an appointment)- they diagnosed it and fixed the issue in less than 24 hours! More

by Hvandercook Verified Customer Verified Customer

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Great dealership fair pricing on service very nice waiting room coffee tea pastry’s . Just a quick word for Toyota please bring affordable new cars back . And small basic trucks Toyota would do well waiting room coffee tea pastry’s . Just a quick word for Toyota please bring affordable new cars back . And small basic trucks Toyota would do well to forget electric cars Hybrids are fine / turbo charging auto stop start is not good idea for longevity if Toyota wants to survive you will need to remember and do well to realize not all customers have deep pockets More

by danielrussell1954 Verified Customer Verified Customer

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All was well and good and done rather quickly. I'll be back in 5,000 miles! I'll be back in 5,000 miles! More

by Scott Verified Customer Verified Customer

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Mikell Johnson is an asset to Santa Cruz Toyota very knowledgeable and courteous Great Service knowledgeable and courteous Great Service More

by manuelflorendo1 Verified Customer Verified Customer

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Tried to scam me out of 4500$ by saying my car had a bad headgasket, and would not cover the labor of teardown when car is under warranty. Left the car outside under sprinklers and left hard water spotting headgasket, and would not cover the labor of teardown when car is under warranty. Left the car outside under sprinklers and left hard water spotting on the eight thousand dollar paint protection film I had installed on the car. Very unprofessional shop. More

by mark Verified Customer Verified Customer

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Excellent costumer service and very competitive pricing through Costco auto program! I definitely recommend this dealership to my friends that want to buy a car! through Costco auto program! I definitely recommend this dealership to my friends that want to buy a car! More

by carolinaselvati Verified Customer Verified Customer

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Service was fast and easy. Service writer and shop foreman were absolutely great to deal with Service writer and shop foreman were absolutely great to deal with More

by johnm30 Verified Customer Verified Customer

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My service provider was very helpful and did it. He did everything that I asked him to do and didn’t try to upsell me on anything that wasn’t needed. He did everything that I asked him to do and didn’t try to upsell me on anything that wasn’t needed. More

by Mark.maciel Verified Customer Verified Customer

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I had an outstanding experience getting an oil change! The service was fast, efficient, and incredibly professional. The staff was friendly and made sure I understood everything about my vehicle’s mainten The service was fast, efficient, and incredibly professional. The staff was friendly and made sure I understood everything about my vehicle’s maintenance. They even performed a complimentary multi-point inspection, giving me peace of mind that my car is in great shape. The waiting area was clean and comfortable, making the short wait even more pleasant. I highly recommend this dealership for all your car service needs—top-notch service every time! More

by Felix Anthony Vasquez Verified Customer Verified Customer

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As always, I’m let down. Maybe it’s because I was a BMW service manager and we had higher expectations. This time my wife had a simple ask to program the car so the windows w Maybe it’s because I was a BMW service manager and we had higher expectations. This time my wife had a simple ask to program the car so the windows would all drop down when she held the unlock button. I had to teach the tech how to use the tech stream to do it. Waiting almost an hour for a simple request to be completed More

by Jgranda Verified Customer Verified Customer

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