Phil Neel | Page 2

Capital Ford of Columbus responded

Thank you for the 5-star review! ⭐ We’re glad to hear your experience went smoothly and that you enjoyed the transaction. We appreciate your kind words and are always happy to provide considerate and attentive service. We look forward to serving you again in the future! Rochelle - Capital Ford of Columbus

Capital Ford of Columbus responded

Ms. Wonderful, Thank you for the 5-star review! ⭐ We’re thrilled to hear that Tre made your experience so positive. His patience, respect, and knowledge of both the vehicle and the process are qualities we pride ourselves on. We’re especially glad his honesty made a difference in your experience. We’ll be sure to share your kind words with Tre he’ll be delighted! We truly appreciate your business and look forward to assisting you again in the future. Rochelle - Capital Ford of Columbus

Capital Ford of Columbus responded

Thank you for the 5-star review! ⭐ We’re thrilled to hear you’re pleased with the transition to our current team. We truly appreciate your support and feedback, and we look forward to continuing to provide you with excellent service! Rochelle - Capital Ford of Columbus

Capital Ford of Columbus responded

Thank you for the 5-star review! ⭐ We’re thrilled to hear that Patrick made your purchase easy, even from nearly 100 miles away. We’ll be sure to share your kind words with him. We truly appreciate your support and look forward to serving you again! Rochelle - Capital Ford of Columbus

Capital Ford of Columbus responded

Thank you for sharing your feedback, and we appreciate your kind words about Trey and the experience during the sales process. We sincerely apologize for the frustration you’ve experienced trying to get a response afterward. This is not the level of communication or service we want our customers to experience. We would like the opportunity to address your concern and make this right. Please call us at 614-285-7984 so we can review the situation and assist you as soon as possible. Your feedback is important to us, and we truly appreciate the chance to improve your experience. - Capital Ford of Columbus

Capital Ford of Columbus responded

Thank you for the 5-star review! ⭐⭐⭐⭐⭐ We’re thrilled to hear that you had a fast and easy experience with our team at Capital Ford. It’s great to know we could make the process smooth and helpful for you. We truly appreciate your recommendation and look forward to serving you or anyone you send our way in the future! Rochelle - Capital Ford of Columbus

Capital Ford of Columbus responded

Thank you for the 5-star review! We're very glad to hear you had a positive experience with our team at Capital Ford. Providing a straightforward process and respecting our customers’ time is something we take pride in. We truly appreciate your recommendation and look forward to helping you or your friends in the future. Thanks again for your support!