Phil Spoto | Page 5

Excellent, A great place to shop for an excellent car , professionally way of explaining every detail of a sale that makes feel very comfortable and definitely s A great place to shop for an excellent car , professionally way of explaining every detail of a sale that makes feel very comfortable and definitely sure that you are treated very fairly. Definitely a professional organization ! More

Report | Print

Bical Auto Mall is the BEST in the business! We have been coming to Bical Auto Mall for 30 years. To us, it feels like family. We have been to other dealerships and service centers but we always We have been coming to Bical Auto Mall for 30 years. To us, it feels like family. We have been to other dealerships and service centers but we always come back to Bical Auto Mall. The entire staff is exceptional. We have been working with Phil Spoto and Charlie Albanese for years. Charlie always reaches out to us beyond the sale. He checks-in throughout the year to see how things are going, if all is ok with the car, etc. He has always been and continues to be a straight-shooter, honest and professional. We have used many service centers and have found that the almost two-hour drive from our home to Bical Auto Mall is worth it when we need service. We know with Anthony and his team in the service department, our car is in good hands. They are always thorough and honest. The Bical Auto Mall customer service from top to bottom makes the difference each and every time. Our experience with Bical Auto Mall has always been exceptional. They are a class act dealership and we are proud to be part of the Bical Auto Mall family. More

Report | Print

Highly Recommended I highly recommend Bical Auto Mall. After dealing with several dishonest and "typical" salespeople else where, i stumbled upon Bical and they couldn't I highly recommend Bical Auto Mall. After dealing with several dishonest and "typical" salespeople else where, i stumbled upon Bical and they couldn't have been more professional, courteous and kind. I highly recommend them! Their new location is beautiful and convenient (right off of the Belt Parkway). Literally every single person I encountered, including the people answering the phones there, were knowledgeable and great at their jobs. More

Report | Print

Quick And Easy Andrei was more than helpful on my recent purchase at bical automall. He made sure i knew the ins and outs of my vehicle and made sure i got the best Andrei was more than helpful on my recent purchase at bical automall. He made sure i knew the ins and outs of my vehicle and made sure i got the best price. Im more than happy with my monthly payments now. Phil made the financial part a breeze. Usually this is the most stressful but phil was able to make sure i had full knowledge of my plan and did it fast. Lookin foward to future buisness with bical for sure. More

Report | Print

GREAT CUSTOMER SERVICE Every staff person I have dealt with at Kristal ,Bical has been outstanding from Sales, to Parts to Service. Outstanding dealership. Outstanding cust Every staff person I have dealt with at Kristal ,Bical has been outstanding from Sales, to Parts to Service. Outstanding dealership. Outstanding customer service. Great overall experience. More

Report | Print

Excellence with service Dept. I had an issue with the A/C on my new 2018 Chevy Equinox. Anthony Squeo the service manager got involved and took care of the matter personally. Antho I had an issue with the A/C on my new 2018 Chevy Equinox. Anthony Squeo the service manager got involved and took care of the matter personally. Anthony followed through and made certain that everything was taken care of in a timely manner. Anthony has followed up with me to make certain that all of my concerns have been addressed. A true professional who really cares about the customer and will go the extra mile to make certain of customer service and customer satisfaction. I would highly recommend Bical (Kristal) auto mall . Alan Wahrsager -BROOKLYN NY More

Report | Print

Very easy Always a pleasure to get my cars from Kristal. Everything easy and smooth. Picked my car up this morning and everything was ready. The staff are all s Always a pleasure to get my cars from Kristal. Everything easy and smooth. Picked my car up this morning and everything was ready. The staff are all so friendly. More

Report | Print

Pleasant Returning to Cadillac is like visiting our extended family members; knowledgeable, pleasant & consistent . The sales people know us and understand Returning to Cadillac is like visiting our extended family members; knowledgeable, pleasant & consistent . The sales people know us and understand our needs and wants. They make the experience painless We just visited the new location: Wow, wow, wow! All the best to a great team! More

Report | Print

professional Charlie Albanese is a credit to this organization. His knowledge & professionalism is truly exceptional! I would certainly recommend this dealership Charlie Albanese is a credit to this organization. His knowledge & professionalism is truly exceptional! I would certainly recommend this dealership and especially Mr. Albanese to family & friends. More

Report | Print

Excellent / Outsatanding customer service We just leased a new Chevy Equinox this week. The staff at Kristal is second to none. Michael Ricketts was our Sales Rep. & Phil Spoto was the General We just leased a new Chevy Equinox this week. The staff at Kristal is second to none. Michael Ricketts was our Sales Rep. & Phil Spoto was the General Manager that we had the pleasure of dealing with. We were treated royally and were given a great deal. We got everything that we wanted in the car and more for a really great lease price. We have dealt with other dealerships in the past who basically do not give you the time of day or care about your business. Not at Kristal. At Kristal they treat you right and treat you as if they were family. Again, great service, great car & great experience. We highly recommend this dealership and especially Michael & Phil. Alan & Robin Wahrsager -Brooklyn, NY More

Report | Print