Philip Casserino
Philip Casserino at Southaven Honda

Philip Casserino

Service Advisor

Southaven Honda

685 Goodman Road East
Southaven, MS 38671

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4.7
66 Reviews
4.7

66 Reviews

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66 Reviews of Philip Casserino

August 01, 2025

Dealership Rating
Employee Rating

Excellent service. Everyone was courteous and helpful. They kept us up to date on our service being done. Could not been a better experience. More

by noelervin
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hendrix

Aug 04, 2025

Southaven Honda responded

Thank you so much for your 5 star review! We loved your feedback so much that we're going to feature it on our social media soon!

July 15, 2025

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Excellent service very courteous employees make you feel at home. I will be bring ing my car in for further services there from here on in thank you More

by Johnny.taylor991
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hendrix

Jul 16, 2025

Southaven Honda responded

Thank you so much for your 5 star review! We look forward to servicing you in the future! 5 star customer service is the goal for all of our Southaven Honda family!

June 12, 2025

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Always clean. Associates friendly. Discuss what’s wrong and needs attention and let you know before any work is done and the price Keep you up to date on your v More

by debraholmes_ward
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hendrix, Amar Ghuman

Jun 13, 2025

Southaven Honda responded

Thank you so much for your kind feedback! We strive daily to make sure our customers get top notch service! We appreciate your 5 star review!

May 27, 2025

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Ms. Kelli was busy. I found her to be rude, cutting me off and not allowing me to finish my thoughts. It was my opinion that she was frustrated with me asking questions and needing clarity as it pertaine More

by marshall_dinah
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Recommend Dealer
Yes
May 29, 2025

Southaven Honda responded

Thank you for your 5 star review! We appreciate all your feedback and apologize for this experience! We would love to resolve this issue if you would let us, please reach out to our Service Manager Tiffany for more information! 662-655-1020

May 15, 2025

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The entire staff is great , parts counter staff to service department is excellent and would recommend More

by Opie
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Recommend Dealer
Yes

Other Employees Tagged: Amar Ghuman

May 22, 2025

Southaven Honda responded

Thank you so much for your 5 star review! We loved your feedback so much, we're going to feature it on our social media!

May 10, 2025

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I was treated very respectfully and no one talked down to me because I was a woman. More

by mola_40
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Recommend Dealer
Yes

Other Employees Tagged: Alvin Bailey

May 12, 2025

Southaven Honda responded

Thank you for your 5 star review! We are proud to have the upmost respectful team- who treat everyone equally! We appreciate you trusting Southaven Honda for all your vehicle needs!

May 01, 2025

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Employee Rating

Poor communication on this visit. My normal service advisor wasn’t there when I arrived More

by markendrabyrd
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Recommend Dealer
Yes

Other Employees Tagged: Deaundre was horrible

May 08, 2025

Southaven Honda responded

Thank you for bringing this to our attention! We will ensure better service on your next visit, we apologize we weren't able to deliver 5 star customer service

April 26, 2025

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Excellent Service I have never had a problem with the dealership. Honda always takes care of us. More

by S
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Recommend Dealer
Yes
Apr 28, 2025

Southaven Honda responded

Thank you for your feedback and your 5 star review! We are honored to have such loyal patronge!

April 23, 2025

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Absolutely fabulous service ! Thankful I bought my car there! Got a great deal and great service More

by lbmcm
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hendrix

Apr 25, 2025

Southaven Honda responded

Thank you so much for trusting Southaven Honda for your vehicle needs! We look forward to servicing you again in the future!

April 18, 2025

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Employee Rating

I wish that they did what was promised to get my paid for title in hand honda accord for a 16percent interest rate. I dont likebeing told one thing and after signing it's a different amt and different days t More

by candymcgaugh
Service Price Transparency
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Recommend Dealer
Yes
Apr 24, 2025

Southaven Honda responded

Hello! Thank you for bringing this to our attention! We would love to help resolve this issue in the best way possible! Please reach out to our General Manager Chris Anderson as soon as possible! 662-655-1020

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