Philip Casserino
Philip Casserino at Southaven Honda

Philip Casserino | Page 4

Service Advisor

Southaven Honda

685 Goodman Road East
Southaven, MS 38671

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4.8
87 Reviews
4.8

87 Reviews

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87 Reviews of Philip Casserino

April 18, 2025

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Employee Rating

I wish that they did what was promised to get my paid for title in hand honda accord for a 16percent interest rate. I dont likebeing told one thing and after signing it's a different amt and different days t More

by candymcgaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2025

Southaven Honda responded

Hello! Thank you for bringing this to our attention! We would love to help resolve this issue in the best way possible! Please reach out to our General Manager Chris Anderson as soon as possible! 662-655-1020

April 16, 2025

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Employee Rating

Great experience overall. Phil and I discussed what needed to be done and he kept me informed as to how things were going. My car was ready when he said it would be. More

by leepurvis
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2025

Southaven Honda responded

Thank you so much for taking time to give Philip a 5 star review! We appreciate the feedback and look forward to serving you in the future!

April 08, 2025

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Employee Rating

They were very friendly and prompt in doing the maintenance on my car, as well as fixing one of my tires. More

by gopens
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hendrix

Apr 09, 2025

Southaven Honda responded

Thank you so much for this 5 star review! We loved it so much we're going to feature it on our social media pages!

April 05, 2025

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I do not like to leave reviews I should be able to just give them five stars and be done with the survey More

by dpearson197093
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hendrix

Apr 07, 2025

Southaven Honda responded

Thank you so much for your 5 star review!

April 03, 2025

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Employee Rating

I had a crack in my windshield and she said it would. Be a delay because of backorder. I call back six months later and the windshield is still not in. Furthermore they had no record of my visit where More

by jmcwherter16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin Hendrix

Apr 04, 2025

Southaven Honda responded

Hello! Thank you for bringing this to our attention! We would love to get your issue resolved! Please reach out to Our Service Managers Kelli or Tiffany so we can handle this for you! 662-655-1020

March 27, 2025

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Employee Rating

Kevin was a pleasure to work with. I hope I don’t have to see him for a while though! LOL!!! More

by sandiecook
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hendrix

Mar 27, 2025

Southaven Honda responded

Thank you for your 5 star review!

March 24, 2025

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Employee Rating

My passenger seat was not mounted and carpet wasn't tucked after headliner replacement. The bolts to the seat are stripped. There is black spots around visor and plastic trim is also scratched and chip More

by Unjustified
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tiffany Cartwright, Kevin Hendrix

Mar 24, 2025

Southaven Honda responded

Please call me Tiffany Cartwright Service Manager 662-655-1020

March 22, 2025

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Employee Rating

The service department is exceptional. The wait time was above average and my problem was solved. Kevin was very professional and helpful. More

by apeoples2
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hendrix

Mar 26, 2025

Southaven Honda responded

Thank you so much for your 5 star review! We are proud to have Kevin on our team!

March 21, 2025

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Employee Rating

Besides it too to long I was happy with the service I was only there for oil change l learn more car got wash I was happy with it it was wash since I brought it thank you More

by Robbie63jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hendrix

Mar 27, 2025

Southaven Honda responded

Thank you for your 5 star review! We will use your feedback to better serve you in the future!

March 15, 2025

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Employee Rating

the facility is clean, the environment is welcoming, & snacks were given as a courtesy. the service was quick & efficient. More

by brianna s
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 17, 2025

Southaven Honda responded

Thank you Brianna for your kind review!

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