Phillip Dean | Page 14
General Manager
Dean Team Subaru Volkswagen
15121 Manchester Road
Ballwin, MO 63011
I've been helping customers find the right vehicle they want for over 24 years. I enjoy what I do and have made so many friends along the way! I have an amazing wife and daughter. I enjoy coaching and currently help coach youth football. I'm also a big Chiefs fan!
Read moreDealership Experience
24 yrs, 1 mo
Industry Experience
24 yrs, 1 mo
196 Reviews
Write a Review196 Reviews of Phillip Dean
April 16, 2016
Wes was AWESOME! Rick, Paul & Carl were reat too! I'd been window shopping for Subarus for a couple of decades so I knew I'd want either a Legacy Wagon (manual) or an Outback Wagon (manual). I felt le I'd been window shopping for Subarus for a couple of decades so I knew I'd want either a Legacy Wagon (manual) or an Outback Wagon (manual). I felt led to call the Dean Team after talking to a friend who had made a purchase from there recently. Wes Gallegos was so friendly and patient. He searched very hard for what I wanted. Low and behold! He found me one with the right options and color used which I found better than the newer ones on his lot. I couldn't have even specified any better beforehand. Wes patiently showed me as much as possible about the car during our test-drive, answering all questions adroitly. He even gave me a fair price making my Kelly Blue Book research unnecessary Also also called me from his home to keep me updated!! He saw my phone needed charging before I did and offered his charger. When I wanted my wife to see the car on his off day he arranged for Paul Bierman to have the car available for us! My wife arrived first and was treated superbly by Paul. I'd finance concerns but Wes and Rick Richard (Finance Manager) made things happen for me. Carl Schaeffer was helpful and friendly in tracking down anyone not immediately available or just being hospitable.. Other Dean Team staff who thought I might need something offered to help when seeing me alone! Definitely the friendliest dealership in that part of town. They made me feel special. Even Phillip Dean the GM, made time to see me. You know how some dealership staff are sort of standoffish once you've signed the paperwork? Not Wes Gallegos and the others earlier mentioned. I see why the dealership was the best last year! I expect the Service Dept to also treat me right when the occasion demands Thanks Wes for everything - and also for the awesomely unexpected gift! Wow! More
Other Employees Tagged: Paul Biermann, Wes Gallegos , Rick Richard, Carl Schaeffer
March 30, 2016
Fantastic experience We have purchased vehicles from the Dean Team in the past and have always had a wonderful experience, our recent purchase was as fantastic. Everyone i We have purchased vehicles from the Dean Team in the past and have always had a wonderful experience, our recent purchase was as fantastic. Everyone is so friendly, more than willingly to help. Our experience was top notch, they listened to what we were looking for and went above and beyond to get us what we wanted. We can't thank them enough More
Other Employees Tagged: Jason Moore , Dustin Westhoff
March 27, 2016
great experience and great dealership Great customer service great experience and great car would definitely recommend to family and friends bought a 2014 Mazda 6 Grand Touring could not b Great customer service great experience and great car would definitely recommend to family and friends bought a 2014 Mazda 6 Grand Touring could not be happier with my purchase!!!! More
Other Employees Tagged: Jason Moore , Dustin Westhoff
February 16, 2016
Amazing car buying experience! I purchased a used GMC Acadia from Dean Team Subaru. I must say this was the best experience I have ever had purchasing a vehicle. All of the staff I purchased a used GMC Acadia from Dean Team Subaru. I must say this was the best experience I have ever had purchasing a vehicle. All of the staff went well above and beyond to help us with our purchase. It was also the quickest I have ever purchased a car, very efficient with paperwork, usually takes hours to process a loan. They had everything done in under an hour, very impressive. Definitely will go back to this dealership for my next vehicle purchase. Rebecca More
Other Employees Tagged: Eric Harrelson, Wes Gallegos , Rick Richard
February 13, 2016
Best car buying experience ever! I went into this dealership looking for a specific vehicle I had seen on the internet. They had the vehicle and it was exactly as it was shown online, I went into this dealership looking for a specific vehicle I had seen on the internet. They had the vehicle and it was exactly as it was shown online, and perhaps even better! I love my new van and thoroughly enjoyed everyone I dealt with while there. They support our military as well which was just the icing on the cake! More
Other Employees Tagged: Rick Richard, Steve Strauser
January 23, 2016
Bought new car Went to dealer to get new car after rolling and totalling mine week before.Had no money to put down or a trade in and they helped us test drive four d Went to dealer to get new car after rolling and totalling mine week before.Had no money to put down or a trade in and they helped us test drive four different Suvs.They helped us any way they could asked every question made sure we knew everything we needed to know about each car we drove.Helped us get a real good deal on the Ford Escape we bought would recommend to everyone. More
Other Employees Tagged: Jason Moore , Rick Richard
January 19, 2016
Fantastic Service I worked with Tony Wright on a pre own purchase and it couldn't have gone smoother. He and the finance person were very thorough but also efficient. I I worked with Tony Wright on a pre own purchase and it couldn't have gone smoother. He and the finance person were very thorough but also efficient. I went from arriving and test driving to driving off the lot in my new car within 3 hours total. More
Other Employees Tagged: Dustin Westhoff, Tony Wright
January 04, 2016
Outstanding Service Experience It was a pleasure to buy my car at Dick Dean's. John was excellent. He treated me with care and listened to my requests. This made buying my car le It was a pleasure to buy my car at Dick Dean's. John was excellent. He treated me with care and listened to my requests. This made buying my car less stressful, which I truly appreciated. I have recommended John and the dealership to all my family and friends. More
Other Employees Tagged: John Ostlund , Rick Richard
January 04, 2016
Great experience! Jason Moore, Phil Dean and Dustin Westhoff could not have made my experience any better! Thanks you! They treated me like I was the only client they Jason Moore, Phil Dean and Dustin Westhoff could not have made my experience any better! Thanks you! They treated me like I was the only client they had. More
Other Employees Tagged: Jason Moore , Dustin Westhoff
January 02, 2016
Marvelous Second to none. Jason Moore & Rich Richards made our New Year one we will never forget! We are now the proud owners of 2 - yes, TWO Dodge Nitro's the Second to none. Jason Moore & Rich Richards made our New Year one we will never forget! We are now the proud owners of 2 - yes, TWO Dodge Nitro's these gentlemen sold to us over the last three months. We were so completely satisfied and so very happy with our first vehicle that we did not hesitate when Jason showed us a second Nitro that came in - since he knew we were in the market for a second vehicle! Thank you so much for your knowledgeable, professional, and caring staff - they have made our family and work life more functional, healthier, and most definitely much more happier!!!!! ???????????????????????? More
Other Employees Tagged: Jason Moore , Rick Richard