Richard was fantastic and helped me get the exact car I wanted! He visited with me and my family and was a pleasure to get to know.
I appreciate the straight forward no nonsense professional attitude and the respect that was shown to my entire family.
We will always be thankful to the Dean Team VW in Ballwin for such a great experience!
"Service that exceeded our expectations."
Wes greeted us in a warm and manner and made us feel right at home the minute we walked in. He listened to our needs and desires and found the perfect vehicle for my son. He worked out every detail in a professional and efficient manner to make this car purchase experience the best we've had. I will absolutely be returning for all of our automobile needs. Wes is truly a gem who's dedicated to satisfying his customers.
Levi was a pleasure to work with on Saturday. We had a terrific (and speedy) experience purchasing my VW Tiguan! I would recommend working with the Dean Team in the future!
Wes was great. He was professional, courteous, & friendly. We purchased 2 vehicles in the same week. While I was test driving the vehicles, even though they where used, he took my wife and kids over to the new car area. He told them there where snacks, couches, and a tv to watch.
This is the 6th vehicle our families have purchased and will continue to buy from the Dean Team.
"Absolutely the best; turned lemons to lemonade."
I owned a 2018 Outback and I absolutely love the car. BUT there was an intermittent electrical problem and the rear hatch would open on it's own and leave me with a dead battery. This happened many times over a year and a half and, lets just say, the response from Subaru of America was quite disappointing. They offered only a token amount to get me into a new car which left me to suffer the lions share of first year depreciation. After numerous discussions with various members of the Dean Team they decided that a satisfied customer was paramount and put me into a 2019 Outback for a very fair price. My hat goes off to Pat Dean, Phillip Dean, Andrew Scheetz, Matt Kuhn, Eric Harrelson, and everyone who made this happen. I have had my new Outback for two days and I'm looking forward to many happy years.
From the moment I walked into the dealership I felt zero pressure to hurry up and find something. They gained a customer for life. I will need to purchase another vehicle in the next year and I know exactly where I’m going. Thanks again Dean Team !!!
John Ostlund and Phillip Dean did a great job for our family. We came in on a rainy day and they were thoughtful and delivered on an extremely customer friendly, hassle free experience.
"2018 Crosstrek purchase"
Just wanted to say Paul and everyone involved at Dean Team Ballwin were wonderful. I am someone who dreads the car buying process and Paul, you really made it an easy experience! You worked with me on my bottom line and i feel like you worked an amazing deal for my new Crosstrek. Thank you guys!
"Wes is the best "
- Mom of teen driver
Looking for the safest used car for my teen was intimidating. Wes helped me find exactly what I was looking in terms of affordablilty and safety. He was honest and patient; he did not try to push me into a deal just to make a sale. Being a father of a daughter, Wes understood the concerns behind such a big decision. I would highly recommend Wes to all my friends
"Excellent dealer and services "
This is my 5th car purchased from Dean Team and specifically Paul Biermann which tells you a lot. Even after the purchase the employees at Dean team go out of their way to help their customers. When looking for a car I always check with them first.