Phillip Goodpaster | Page 21

Super experience with John Copeland and Philip Goodpasrer No pressure sales approach with John and Philip. They both realized that since I was long in the tooth I would respond negatively to any pressure at No pressure sales approach with John and Philip. They both realized that since I was long in the tooth I would respond negatively to any pressure at all. I walked out of another dealership because of high pressure sales approach. More

by dwbizzusmc Verified Customer Verified Customer

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Fantastic service This was by far the best car buying experience i have had. They were helpful, answered all questions, and made sure i was happy with my purchase. They This was by far the best car buying experience i have had. They were helpful, answered all questions, and made sure i was happy with my purchase. They did not allow us to walk out the door without smiles on our faces. More

by Anonymous Verified Customer Verified Customer

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Great experience Pulled into the dealership and the salesmen were all outside. I looked at my wife like here we go the sharks are circling. Well we got out a little ap Pulled into the dealership and the salesmen were all outside. I looked at my wife like here we go the sharks are circling. Well we got out a little apprehensive at first. A salesman walked up and asked if he could help us. Said his name was Philip. After that everything was gravy. Philip was great! He was courteous and fast! Then it was off to Juan for the financing part, we were in and out faster than any dealership I have been to. It was the best buying experience I have had in a long time. More

by Colorado owner Verified Customer Verified Customer

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Very friendly and helpful Philip did a great job helping me with the sales process. He had everything ready to go and was able to get is in and out relatively quick. Philip did a great job helping me with the sales process. He had everything ready to go and was able to get is in and out relatively quick. More

by Voltguy Verified Customer Verified Customer

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Excellent Service Phil Goodpaster was absolutely amazing. I cannot stress that enough. Super helpful, he was great helping me from out of state. He went above and beyon Phil Goodpaster was absolutely amazing. I cannot stress that enough. Super helpful, he was great helping me from out of state. He went above and beyond. Picked me up from the airport. bought me food and drinks. Sat and talked with me while i was waiting for my paperwork. He's in general a very down to earth guy. You can tell he just likes people and it shows. He has made me look at salesmen in a different light. And Juan in financing was amazing as well. Ferman in general has never been a letdown for my parents. More

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Nice but a Couple of Issues We liked our salesman. He was personable and informative. However, we asked for the Car Facts report when we found the car we ultimately would buy. Th We liked our salesman. He was personable and informative. However, we asked for the Car Facts report when we found the car we ultimately would buy. The salesman said it wasn’t a problem and acted like the report was fine. After negotiations were finalized, we were then given the Car Facts report and found out that the car had been in two accidents. It was our fault for not actually getting the report BEFORE negotiations, but it seemed a little sneaky after our initial discussions about the car facts report. Then the financing manager tried to get us to sign the financing paperwork without discussing or negotiations the details of financing. He gave us a rate that was high for our credit score AND comparable rates offered by other banks. He also initially said the rate was 5% but then we found out that the rate was actually 5.45% when we were signing papers. He also acted like we were foolish for not buying various warranties. We got a decent deal on the car but it felt like some business practices were sneaky. More

by brannenpadgett Verified Customer Verified Customer

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2019 Chev corvette convertible I have to say thank you to the team at Ferman which was Jonathan baron and Jose was excellent couldn’t ask for anymore professional. They picked us u I have to say thank you to the team at Ferman which was Jonathan baron and Jose was excellent couldn’t ask for anymore professional. They picked us up our house had the car sitting in the showroom with a bow on the hood for her. We went in for delivery was a awesome experience everything was ready couldn’t ask for anymore. Then the delivery Jose spent all time explaining the features of the car which there was a lot I would have to say the whole experience was excellent they get a 5 star and 100. I would highly recommend to my friends and family.thank you Ferman Chev you have a customer for life. Thank you 😊 More

by Gregory.holland6962 Verified Customer Verified Customer

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Amazing This guys and girls are awesome mr Juan and phillip worked there butts off for me working with the bank everything they could to make me get the best This guys and girls are awesome mr Juan and phillip worked there butts off for me working with the bank everything they could to make me get the best deal I could if they have what you are looking for stop there first and see them amazing staff thanks alot Juan and phillip More

by havocman1992 Verified Customer Verified Customer

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Excellent service provided by Ferman Chevy. Phillip is an excellent person who has in-depth knowledge about the car. I will definitely recommend my colleagues. service provided by Ferman Chevy. Phillip is an excellent person who has in-depth knowledge about the car. I will definitely recommend my colleagues. More

by ranjanuce Verified Customer Verified Customer

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Happy Love the service, love my car! Baron Reynalds & Phil Goodpaster took care of us. Bought 3 cars from there so far because of them! Shout out to Markel Love the service, love my car! Baron Reynalds & Phil Goodpaster took care of us. Bought 3 cars from there so far because of them! Shout out to Markel who also helped us out! More

by smell Verified Customer Verified Customer

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