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Phillip Rucker
Phillip Rucker at Subaru of Little Rock

Phillip Rucker

Service Advisor

Subaru of Little Rock

12121 Colonel Glenn Road
Little Rock , AR 72210

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4.7
43 Reviews
4.7

43 Reviews

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43 Reviews of Phillip Rucker

November 02, 2025

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Employee Rating

Had a major issue, took the car to the shop at 4:30. They diagnosed it and got it back to me in less than 48 hours. Covered under warranty and working perfect. Thank you! More

by CINDYCOTEMPLE
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Recommend Dealer
Yes
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Nov 03, 2025

Subaru of Little Rock responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Subaru of Little Rock, we look forward to having you as a valued customer for many years to come! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

October 31, 2025

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The service department is ALWAYS on top of their game. Efficient and quick keeping cost of repairs low as possible keeping my Subaru on the road. More

by jwilliams111859
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Recommend Dealer
Yes
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Nov 01, 2025

Subaru of Little Rock responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Subaru of Little Rock! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

October 24, 2025

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Express service prompt, courteous and comprehensive of tires, oil change and filters, and check of all fluids and filters More

by PADDYM2
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Recommend Dealer
Yes
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Oct 24, 2025

Subaru of Little Rock responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Subaru of Little Rock. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

October 13, 2025

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this is my second car for your dealership -- I have NOTHING bad to say. Patrick, the salesman, was wonderful in all areas. He was also very patient in dealing with someone my age (67) and explaining More

by jonesteresaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Landon Montgomery, Patrick Tibbitts

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Oct 13, 2025

Subaru of Little Rock responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Subaru of Little Rock, we look forward to having you as a valued customer for many years to come! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

October 11, 2025

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The set by ice and atmosphere is suburb. Tge staff ar all dome friendly abd helpful just a great experience. More

by dt0
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Catt, Jaime Bolanos

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Oct 11, 2025

Subaru of Little Rock responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

October 04, 2025

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Excellent service department. Service personnel are professional, knowledgeable, friendly and courteous. My service advisor, Phil Rucker, provided timely updates about the service More

by PEATROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Mosley

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Oct 04, 2025

Subaru of Little Rock responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

September 30, 2025

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The service center is very good. Having a courtesy car was useful and definitely warranted. However, when needed parts delay service then better updates keep a waiting customer in th More

by LADYROCK2U
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 30, 2025

Subaru of Little Rock responded

I am sorry to hear that your experience did not meet your expectations or our standards, please reach out to me so I can understand what happened. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

September 24, 2025

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Employee Rating

Efficient , clean , and polite. Comfortable place to wait while waiting on my vehicle. Very pleased More

by 2SUTOT56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 24, 2025

Subaru of Little Rock responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

September 22, 2025

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Employee Rating

We recently bought a new Outback which needed some add on’s The service department did a great job More

by ralelain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 22, 2025

Subaru of Little Rock responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

September 09, 2025

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Employee Rating

I came in 18K service. The service tech was professional. I received text and video updates and was in and out in less than an hour. More

by philshellabarger
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 09, 2025

Subaru of Little Rock responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Subaru of Little Rock! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

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