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Jackson Prater
28 Reviews
A long time Subaru customer and enthusiast who enjoys helping others get the car they love in a manner that's comfortable and easy.
Read moreDealership Experience
10 yrs, 11 mos
Industry Experience
10 yrs, 11 mos
Specialties & Trainings
product knowledge
28 Reviews
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28 Reviews of Jackson Prater
May 07, 2026
VERY UNPROFESSIONAL. ...MADE ME LATE FOR MY MEETING DUE TO THE HEAD MAN TELLING US WE WOULD GET OUT TO OUR RIDE...THAT NEVER HAPPENED. MISS SUNDAY CAME TO ME ASKING HOW I ...MADE ME LATE FOR MY MEETING DUE TO THE HEAD MAN TELLING US WE WOULD GET OUT TO OUR RIDE...THAT NEVER HAPPENED. MISS SUNDAY CAME TO ME ASKING HOW I WAS DOING....I REPLIED THAT HE TOLD ME 2 XS THAT MY RIDE WOULD PULL UP TO TAKE ME TO MY APPOINTMENT. SHE HAD NOT BEEN INFORMED THAT WE NEEDED A RIDE. IT WASNT 2 MIN. BEFORE I WALKED OUT THE DOOR. ALSO THEY FAILED TO ATTACH MY OIL CHANGE STICKER. IT TOOK 2 WQEEKS TO GET THAT....MISS SUNDAY SAVED THE DAY...SOMEWHAT More
by PEACHES
Verified Customer
April 14, 2026
Service was quick. I didn’t get an oil sticker with return mileage. I asked them to look and see what was causing my front washer not to spray. The advisor told me it w I didn’t get an oil sticker with return mileage. I asked them to look and see what was causing my front washer not to spray. The advisor told me it was probably a clog and the techs weren’t experienced enough. Got home took me 10 seconds to find the leak and about a minute to fix it. More
by mariceana
Other Employees Tagged: Mark Hawking, Chad Stephenson, Melanie Cavender
March 13, 2026
I have bought three Subaru vehicles from this dealership and Subaru of LR is always top notch and Subaru of LR is always top notch More
by JESSIE.HAVNIEAR88
Other Employees Tagged: Jessie Havniear
February 07, 2026
Incredibly friendly and thorough, my work was done quickly and accurately. Amazing service, highly recommend! quickly and accurately. Amazing service, highly recommend! More
by palaidlaw
Other Employees Tagged: Kari Bratton, Clayvius Baker , Jordan was incredibly helpful with a loaner for us. Very friendly and amazing to deal with!
December 07, 2025
Best dealership I have ever done business with, hands down.I love Subaru of Little Rock! down.I love Subaru of Little Rock! More
by tomas13216
Other Employees Tagged: Jessie Havniear
December 04, 2025
I feel i receive the best service every time I come. I am very happy with the care that me and my car receive. They seem to be a very honest and upstanding company. I am very happy with the care that me and my car receive. They seem to be a very honest and upstanding company. More
by LINDAPROSSER2309
Other Employees Tagged: Chad Stephenson, Phillip Rucker
November 06, 2025
Straight forward and easy to work with. Professional and courteous. Would recommend this salesman and dealership to others. Professional and courteous. Would recommend this salesman and dealership to others. More
by charbull
Other Employees Tagged: Landon Montgomery, Richard Wade, Jesse Mosley, Jon Catt
November 04, 2025
Great service friendly ,professional ,and made you feel a part of the Subaru community./family part of the Subaru community./family More
by Grannyt68
Other Employees Tagged: Landon Montgomery, Jesse Mosley, Tay Gossett, Billy Ashlock, Alex Perez
September 29, 2025
The service dept, is second to none. OUTSTANDING in every way. The dealership is the worst in the nation. OUTSTANDING in every way. The dealership is the worst in the nation. More
by ROBIN.D.FLANERY
Other Employees Tagged: John Caddy, Jesse Mosley, Tay Gossett, Billy Ashlock, Duncan Howard , Finance dept is dishonest, completely dishonest!
September 17, 2025
We have purchased 3 vehicles from Subaru of Little Rock over last few years. When ever we have had a problem, they have been courteous and prompt to repair it. They are always forth right about the probl over last few years. When ever we have had a problem, they have been courteous and prompt to repair it. They are always forth right about the problems and costs, if any. Our first Subaru Outback had to have major service and they repair it on the warranty with no out of pocket costs to us. Our most recent purchase was a used Subaru for our daughter & family. Quazatar was helpful and answer any questions that came up, or found out the answer very promptly. We agreed on a price and some repairs I requested. Billly was friendly and explained any questions that came up and made the dreariest part of buying a car fun. The service department (did not get his name, but he was on it immediately) found one of the repairs turned out to be more extensive than originally agreed up and more costly. This was explained to us and we understood it probably was not going to happen. Subaru not only honored the agreement but over an above and we were not charged for the repair. I was not anticipating that. They went over and above and we were not charged. You just don't find that level of commitment and service anymore. If I am asked about where to buy a car, I will most definitely recommend Subaru of Little Rock. The staff and people there are outstanding. Thank you! C. Bond & M.Kangas More
by back40lr
Other Employees Tagged: Billy Ashlock, Jessie Havniear, Alex Perez , Quanta Griffen & Ethan Ashlock and management in Sales and Service
