Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Phillip Rucker
Phillip Rucker at Subaru of Little Rock

Phillip Rucker | Page 4

Service Advisor

Subaru of Little Rock

12121 Colonel Glenn Road
Little Rock , AR 72210

Contact Me
4.8
56 Reviews
4.8

56 Reviews

Write a Review

56 Reviews of Phillip Rucker

August 06, 2025

Dealership Rating
Employee Rating

Subaru of LR has been excellent up to our last visit for an oil change and tire rotation. All four rims on our 2024 Crosstrek were damaged during the tire rotation. They should have notified us of the damag More

by chiefsavst
Workmanship
Service Communication
Recommend Dealer
No
Report | Print
Aug 06, 2025

Subaru of Little Rock responded

Thank you for letting us know. We sincerely apologize. I have spoken to the adviser and I am happy to hear that he has already made the arraignments to take care of you and have your wheels repaired. If we make a mistake, I want to make sure we make it right! I hope we continue to win your business! If there are any other problems, feel free to call me. Burt Prickett Client Relations 501-503-5454 bprickett@winrockautomotive.com

Aug 06, 2025

Subaru of Little Rock responded

Thank you for letting us know. We sincerely apologize. I have spoken to the adviser and I am happy to hear that he has already made the arraignments to take care of you and have your wheels repaired. If we make a mistake, I want to make sure we make it right! I hope we continue to win your business! If there are any other problems, feel free to call me. Burt Prickett Client Relations 501-503-5454 bprickett@winrockautomotive.com

August 02, 2025

Dealership Rating
Employee Rating

The Subaru of Little Rock service department is fantastic. Extremely courteous, timely, and the waiting area is very nice. More

by THardin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 02, 2025

Subaru of Little Rock responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 01, 2025

Dealership Rating
Employee Rating

Fast service …communicative throughout service process . . professional and attentive .. been utilizing Subaru’s service dept for life of my car More

by Gablonsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Catt, Burt Prickett, Kipperlie Davis, Jessie Havniear, Kari Bratton, Jaime Bolanos, Alex Perez, Clayvius Baker

Report | Print
Aug 01, 2025

Subaru of Little Rock responded

Thanks for sharing your thoughts about your experience with Subaru of Little Rock. We appreciate your business and hope to see you again soon! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

July 31, 2025

Dealership Rating
Employee Rating

Just waft I expected, prompt, courteous, friendly, reasonable pricing, very informative, will definitely return for next service More

by fshogfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 31, 2025

Subaru of Little Rock responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Subaru of Little Rock, we look forward to having you as a valued customer for many years to come! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

July 25, 2025

Dealership Rating
Employee Rating

The service experience was better this time than in November,2024. Phil Rucker was very welcoming and did an excellent job communicating with us. Dealership was clean and busy. More

by Windy4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melanie Cavender

Report | Print
Jul 30, 2025

Subaru of Little Rock responded

Thanks for sharing about your experience with Subaru of Little Rock. We appreciate your business and hope to see you again soon! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

July 25, 2025

Dealership Rating
Employee Rating

Prompt, courteous service with a detailed account of what was done, and what needs to be done in the future. More

by A_EDEN
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 25, 2025

Subaru of Little Rock responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Subaru of Little Rock to be a positive one. Please don't hesitate to reach out if you need anything else. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

July 23, 2025

Dealership Rating
Employee Rating

Very nice service team. Waiting area was clean and conducive to working. Time required was less than expected More

by sjohnson68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 24, 2025

Subaru of Little Rock responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Subaru of Little Rock to be a positive one. Please don't hesitate to reach out if you need anything else. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

July 23, 2025

Dealership Rating
Employee Rating

Fantastic dealership and staff. We are very pleased with the service and professional experience that they provide. More

by michaelamckinney2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 23, 2025

Subaru of Little Rock responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

July 21, 2025

Dealership Rating
Employee Rating

Love my dealership, Melanie, who sold me the car, the service technicians. One thing that I have a problem with is the 3% surcharge on using a credit card. That is unfair. I chose Subaru because of the r More

by mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 21, 2025

Subaru of Little Rock responded

Hi Mary: Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

July 17, 2025

Dealership Rating
Employee Rating

This dealership truly caters to the needs of its customers! Onsite accommodations are over the top and service options couldn’t be easier or more friendly! More

by DMAKRIDGE1794
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 17, 2025

Subaru of Little Rock responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Subaru of Little Rock. We look forward to having you as one of our valued customers for many more years to come! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

1
...
3
4
5
6

Dealership Inventory (553 Vehicles)

new 2026 Subaru Outback car, priced at $46,976
2026 Subaru Outback
new
Crimson Red exterior
CVT
All-wheel Drive
$46,976
View Details
new 2026 Subaru Impreza car, priced at $29,966
2026 Subaru Impreza
new
Black / Silver exterior
CVT
All-wheel Drive
$29,966
View Details
new 2026 Subaru WRX car, priced at $47,090
2026 Subaru WRX
new
Purple exterior
Manual
All-wheel Drive
$47,090
View Details
new 2026 Subaru Outback car, priced at $41,582
2026 Subaru Outback
new
Deep Emerald Green exterior
CVT
All-wheel Drive
$41,582
View Details
new 2026 Subaru Outback car, priced at $41,382
2026 Subaru Outback
new
Sapphire Blue Pearl exterior
CVT
All-wheel Drive
$41,382
View Details
new 2026 Subaru Crosstrek car, priced at $36,106
2026 Subaru Crosstrek
new
Alpine exterior
CVT
All-wheel Drive
$36,106
View Details
View All Inventory