Phillip Rucker
Phillip Rucker at Subaru of Little Rock

Phillip Rucker | Page 5

Service Advisor

Subaru of Little Rock

12121 Colonel Glenn Road
Little Rock , AR 72210

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4.8
54 Reviews
4.8

54 Reviews

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54 Reviews of Phillip Rucker

June 27, 2025

Dealership Rating
Employee Rating

While expecting an invoice of around $300, based on dealers inspection two weeks prior, I get a Text with bunch of “ADD TO CART” buttons totaling over $8,000. I’ve always been told that, with proper More

by rog.hett
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Jul 02, 2025

Subaru of Little Rock responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Landon Montgomery General Manager 501-503-5454 lmontgomery@winrockautomotive.com

Jul 02, 2025

Subaru of Little Rock responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Landon Montgomery General Manager 501-503-5454 lmontgomery@winr

June 26, 2025

Dealership Rating
Employee Rating

The staff at Subaru of LR has always been very nice and helpful. They always talk to me about my car. I did not have to wait long for service to get done. I have no problems with them or my car. More

by pdwilliams04
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2025

Subaru of Little Rock responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Subaru of Little Rock. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

June 26, 2025

Dealership Rating
Employee Rating

Clean waiting area. Time estimate was spot on. Service rep was very friendly and attentive. More

by k.strac87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2025

Subaru of Little Rock responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Subaru of Little Rock. We look forward to having you as one of our valued customers for many more years to come! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

June 18, 2025

Dealership Rating
Employee Rating

Very efficient and quick service! Philip was nice and helpful and did everything he could to make my visit comfortable! Highly recomended! More

by ronwalters0547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2025

Subaru of Little Rock responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Subaru of Little Rock to be a positive one. Please don't hesitate to reach out if you need anything else. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

June 18, 2025

Dealership Rating
Employee Rating

Inspected car fully before taking it in vacation. They were nice to have service completed before we left More

by JDALFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2025

Subaru of Little Rock responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Subaru of Little Rock. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

June 12, 2025

Dealership Rating
Employee Rating

Everyone was very nice! Very accommodating. It wasn’t explained to me before hand when I requested a loaner car I couldn’t put my dog in it. I had to drive a long way just t More

by cecilt29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2025

Subaru of Little Rock responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

June 11, 2025

Dealership Rating
Employee Rating

Least stressful car buying experience I've had. Beautiful, clean, accommodating employees with customer service at the top of the priority list. Service tech Wyatt Jones exhibits exceptional atten More

by Shannon T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2025

Subaru of Little Rock responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

June 05, 2025

Dealership Rating
Employee Rating

Had an appointment for oil change / tire rotation. They got me in quickly, did all the advice required on the car, and had me on my way in about an hour. Nice waiting area. Overall great experience More

by tomboothe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2025

Subaru of Little Rock responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

June 03, 2025

Dealership Rating
Employee Rating

Absolute best service and care! I would highly recommend dealership and service department to everyone!! More

by mferrell0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kipperlie Davis

Jun 03, 2025

Subaru of Little Rock responded

Thanks for sharing about your experience with Subaru of Little Rock. We appreciate your business and hope to see you again soon! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

June 01, 2025

Dealership Rating
Employee Rating

Prompt and very courteous. Answered my questions. The work replacing the windshield left a little sealer on the car. More

by tomkirk345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Harp

Jun 01, 2025

Subaru of Little Rock responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Subaru of Little Rock. We look forward to having you as one of our valued customers for many more years to come! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

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