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Phillip Stevenson
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Phillip Stevenson | Page 12
Service Advisor
Lithia Ford Lincoln of Boise
8853 West Fairview Ave
Boise, ID 83704
114 Reviews
114 Reviews
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114 Reviews of Phillip Stevenson
August 24, 2020
Fast, Friendly and Efficient. I got there and they immediately took my Jeep, put it in line and got it serviced. Did not even need a phone call. The service manager came outside and handed me the wo immediately took my Jeep, put it in line and got it serviced. Did not even need a phone call. The service manager came outside and handed me the work order and the service technician handed me my keys. Thanks. More
by LBHILL0
Verified Customer
Helpful 
August 19, 2020
We have purchased several vehicles from Lithia and always use them for service. They do an excellent job and we could not be happier with them. use them for service. They do an excellent job and we could not be happier with them. More
by HEIDIBIRD1
Other Employees Tagged: Rhett Sheeder, Aron Anderson, Lisa Crabtree, Jessica JARAMILLO, Curt Carlson, Trisha Feigel , Kevin Hossfeld
August 13, 2020
The service shop is a complete scam. This dealership is the WORST!!!!! I had my car thoroughly checked before I took it in to get an oil change. Not only did they upsell me to their most expensive option the WORST!!!!! I had my car thoroughly checked before I took it in to get an oil change. Not only did they upsell me to their most expensive option, my car actually came out with a nail in the sidewalk!!! My car is AWD so of course they quoted me 2 tires. Just a little bit over $300. Unbelievable!! Stay far away from the service shop whatever you do!!!!! More
by danieljlanoue1
Other Employees Tagged: Rhett Sheeder, Aron Anderson, Lisa Crabtree, Trisha Feigel , Ted Wesler
March 29, 2020
When I took my Ford truck in for recall work I was told their shuttle would take me home in 30 mins. After patiently waiting for 45 mins I approached the service writer on the shuttle service. He got clear their shuttle would take me home in 30 mins. After patiently waiting for 45 mins I approached the service writer on the shuttle service. He got clearly upset st me for my reasonable inquiry. While waiting in the lounge an elderly lady to me she experienced the same unprofessional experience. I ended up taking Uber. I don't have a problem waiting but I do have a problem with lack of reasonable respect. Would never return there. Told my hospital colleagues about my dealer experience. Many had similar stories. Stay away from this place. More
by jimpolis
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