Praneet Lakhan | Page 11

Toyota Sunnyvale responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact Praneet or visit us if you need anything else. Congratulations on your new Corolla and don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

Toyota Sunnyvale responded

Thank you for taking the time to write this fantastic review. Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We will be sure to pass along your kind words to Praneet and Mark. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

Toyota Sunnyvale responded

Thank you for your outstanding review. We're glad to hear that Praneet was knowledgeable and patient. We strive to provide excellent customer service, and we're glad that this was the case for you. Please let us know if there's anything else we can do for you. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

Toyota Sunnyvale responded

Thank you for taking the time to review your experience with us, Cristian. We will let Praneet know that you were pleased with his service. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Best regards, Diana Kennedy | dianakennedy@toyotasunnyvale.com