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104 Reviews
Write a Review104 Reviews of Praneet Lakhan
January 23, 2021
Dealing with James and Praneet removed a lot of the stress involved in the buying process. James addressed every concern I had with the vehicle before we solidified the purchase. Would buy there again. stress involved in the buying process. James addressed every concern I had with the vehicle before we solidified the purchase. Would buy there again. More
Other Employees Tagged: James Tran
December 15, 2020
Very poor service and bait and switch tactics! I scheduled an appointment to test drive a used Toyota RAV4, which I confirmed on the phone with a used car dealer the day before, and again in the mor scheduled an appointment to test drive a used Toyota RAV4, which I confirmed on the phone with a used car dealer the day before, and again in the morning via text. I traveled via Caltrain and then walked to the dealership (~2 hours total, I live in San Francisco). When I arrived, they were "unable" to find the car I requested. They then tried to get me to look at other cars on their lot, as if I would just forgive the bait and switch and trust them enough to buy a car from them. I was understandably frustrated, and asked to be reimbursed for my travel, which they refused to do. Overall, they wasted 4 hours of my time, and I would not ever go back. More
August 07, 2020
Good car-buying experience Vinod Kumar sold me a good used car at a good price. The after-sale service for a couple of minor items that I was concerned about was excellent. Vi Vinod Kumar sold me a good used car at a good price. The after-sale service for a couple of minor items that I was concerned about was excellent. Vinod made sure the work was done right. More
Other Employees Tagged: Vinod Kumar
July 17, 2020
I had a great experience from start to finish. Everyone I came in contact with throughout the buying process was really helpful. Thanks again to everyone. came in contact with throughout the buying process was really helpful. Thanks again to everyone. More
Other Employees Tagged: James Tran , Saroyin Roy Watkins
June 05, 2020
GREAT CUSTOMER SERVICE!!! AFTER SOME HELP We started off with a terrible experience when we arrived. we met with a salesperson by the name of Vinod who did not seem to care for our business. h We started off with a terrible experience when we arrived. we met with a salesperson by the name of Vinod who did not seem to care for our business. he probably thought we were there only window shopping. Little did he know that was our third dealer that day and we were wel informed and ready to make our purchase. He was very rude and had no customer service skills, I was then passed on to Praneet who seemed to somewhat care but I was then introduced to James Tran who was very patient and seem to take his time help me with my need great sales person exemplary. I was then introduced to Roy watkins who just saved the whole thing. I was ready to walk out, but after I was introduced to James and Roy I not only stayed but finished my purchase. these guys stayed till almost 9:00pm to help a customer out. that is dedication and customer Service I would highly recommend Sunnyvale Toyota to anyone who asks. More
Other Employees Tagged: James Tran , Vinod Kumar, Roy Watkins
April 30, 2020
Throughout the process, from only a distant interest, to providing information over email, to test drive, negotiation, paperwork, and delivery, the team was extremely responsive and worked well as a team. providing information over email, to test drive, negotiation, paperwork, and delivery, the team was extremely responsive and worked well as a team. I have purchased many vehicles in my life and this was the fastest and most straightforward no hassle process I have experienced. More
Other Employees Tagged: Raj George
March 27, 2020
Family owned equals superior service I recently purchased a "new to me" Scion tC from Vinod Kumar at Toyota Sunnyvale. Every step of the purchase process and every person I interacted wi I recently purchased a "new to me" Scion tC from Vinod Kumar at Toyota Sunnyvale. Every step of the purchase process and every person I interacted with treated me like one of their own. I felt respected, valued and welcome at all times thanks to the family atmosphere. My car is a perfect fit and I highly recommend Vinod and the entire team at Toyota Sunnyvale. I honestly couldn't be happier! More
Other Employees Tagged: Jude Imoisili, Vinod Kumar
March 02, 2020
James Tran, Bart and Praneet made my car shopping experience memorable. Very honest and wholesome community. Would highly recommend to anyone. Love my new car! experience memorable. Very honest and wholesome community. Would highly recommend to anyone. Love my new car! More
Other Employees Tagged: Bart DiCairano, James Tran