Pre-Owned Department | Page 15

People friendly place Was looking for a new vehicle to lease, thank God my friend referred me to this dealership! Workers here treats you like family... they treat you righ Was looking for a new vehicle to lease, thank God my friend referred me to this dealership! Workers here treats you like family... they treat you right! They make car shopping easy. Now I'm a very proud & happy owner of new 2017 Jeep Wrangler. My sales rep, Juarez Barretto was very nice & helpful, Mike Perez, the Sales Manager was very accommodating & friendly, Valerie Boccia, Finance Manager was truthful & gives good advice. Rey Cruz, i believe also a Manager was awesome and London Lyons of their Used Car section was great too. People here doesn't intimidate you but instead welcomes you into their "home". Keep up the good work guys!👍👍👍👍👍 More

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Scam artists. All hidden fees,won't discuss price or finance Be aware this dealer is shady! They lure you in with low price then tack on all hidden fees. You get what you pay for!!! Very fast talkers short on pr Be aware this dealer is shady! They lure you in with low price then tack on all hidden fees. You get what you pay for!!! Very fast talkers short on professionalism!!! These guys are why car dealers get a bad wrap. More

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Excellent experience Louis made my purchase easy and made sure that I was comfortable with all of the decisions that I was making and made sure that I did not feel rushed Louis made my purchase easy and made sure that I was comfortable with all of the decisions that I was making and made sure that I did not feel rushed into my purchase. He is extremely knowledgable and provided great customer service. I am in love with my Jeep Wrangler and everyone who has seen it comments that they would have never known it was a used vehicle. I would definitely recommend Louis at Town and Country to friends and family in the market for a new car. More

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Nice service.. My salesman was Rigo. He was helpful. I came for a 2013 Dodge Durango and wasn't sure if I wanted it. He kept in contact with me showing me different My salesman was Rigo. He was helpful. I came for a 2013 Dodge Durango and wasn't sure if I wanted it. He kept in contact with me showing me different cars. I eventually settled on the Dodge Durango I originally came for. More

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2015 Cherokee I purchased my car from Kelvin and he was very patient and courteous. He had knowledge of the car and was willing to walk me thru the entire process. I purchased my car from Kelvin and he was very patient and courteous. He had knowledge of the car and was willing to walk me thru the entire process. He made sure I left the dealership happy and made follow up to make sure I was happy with the purchase and to answer additional questions. Nice experience. Would return for a future purchase More

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Customer service that looks out for you.. I"m.not accustomed to buying from a dealership. This is my second car that I've ever bought. I worked with Phil H from the pre-owned department. I I"m.not accustomed to buying from a dealership. This is my second car that I've ever bought. I worked with Phil H from the pre-owned department. I had no questions by the time.the whole transaction was done. I.didn't feel pressured to buy anything. I was.actually offered a cheaper newer vehicle aside from the one I was originally at the dealership for. . I think that speaks volumes for the kind of customer service that is offered at this dealership. I can't peak for the New Car department but when I was finalizing everything it seemed to be a very busy and we'll organized company. I didn't see any customers standing around waiting to be worked with. Every sales representative was attentive and engaged. I'm.not sure. Why there are so many negative reviews. Do yourself a favor. Educate yourself on buying a car from the dealership. The internet is full of good resources to find this information. Once you feel properly equipped head in and see the staff here and make a deal. It's that simple. Just like with any review you have to look at it with a bit of skepticism. Who knows the. Circumstances surrounding the events that took place. Regarding that reviewers post. I know I wanted a truck and they had what I was looking for and I bought it. Phil H was the primary individual who squared me away and seemed to have my best interest in mind. In the future if I'm in need of new vehicle I'll be going back to Town and country. P.S. the truck I bought was a 2014 Dodge Ram 1500 Laramie edition. It was missing the floor mats which was pointed out to me by Phil. He actually went the extra mile to order me all weather dodge branded floor mats.... if that's not quality customer service I don't know what is. I know it's only floor mats but it's the gesture and thoughy thay speaks volumes. More

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Darian couldn't have helped me any better Darian was so helpful with me buying my first car. He didn't force or have me second guessing my choice. He was completely honest with me the whole ti Darian was so helpful with me buying my first car. He didn't force or have me second guessing my choice. He was completely honest with me the whole time. He gave me all the best rates and he said he can let me take my car off the lot today. He is a great salesman. So I will let everybody know about Town & Counrty club. I will be shopping there again in about 2 more years. He kept me smiling and encouraged . I recommend to go see Darian. More

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excellent staff This dealership help you find the best deals out there in terms of price and cars there staff was very helpful and also salesperson(Darian) was very n This dealership help you find the best deals out there in terms of price and cars there staff was very helpful and also salesperson(Darian) was very nice to us More

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A fantastic experience.. The entire staff was friendly, we dealt with Jose in certified used cars and he was very helpful, then we went to Phil who wrote up our very good numb The entire staff was friendly, we dealt with Jose in certified used cars and he was very helpful, then we went to Phil who wrote up our very good numbers who then sent us to Richard DeMott in Finance who again had a great personality and explained everything in layman's terms to us. Mr. DeMott was extremely helpful with the finances because we went in thinking one thing and walked out doing something completely different because of his recommendation, which in turn help us with our budget. More

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Car for My son Our salesman Youri Chasange was the nicest and most sincere person, he knew we were buying the car for my son. He helped us pick out a great car with Our salesman Youri Chasange was the nicest and most sincere person, he knew we were buying the car for my son. He helped us pick out a great car with all the features my son and husband wanted, but with the safety features I wanted. We ended up getting a great car for a great deal. Youri is helping us with the smallest details, what ever it was he took car of everything and continues to be so nice to talk too and knows us so well. He is a great person. I would recommended everyone one I know to him!!!!! More

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