Preston Butz | Page 14

I bought a used car over week ago. Had it for a day and it’s been at the dealers shop ever since. Dead animal in the engine compartment. Car was not checked over before being thrown o Had it for a day and it’s been at the dealers shop ever since. Dead animal in the engine compartment. Car was not checked over before being thrown out for sale. More

by BlueJku Verified Customer Verified Customer

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The whole team is wonderful! Knowledgeable and the process was painless. Will buy another car from Corwin! Knowledgeable and the process was painless. Will buy another car from Corwin! More

by Shannon Verified Customer Verified Customer

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Such nice guys that helped us out! I would buy another car from them any day! I would buy another car from them any day! More

by AMANDAKETAY Verified Customer Verified Customer

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I'm not good with reviews but overall it felt like a smooth experience and it felt honest. smooth experience and it felt honest. More

by Ethan Verified Customer Verified Customer

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Corin Toyota met all of our expectations. All of the people we dealt with were very supportive and enthusiastic, making sure we were comfortable and happy while paperwork was processed. I wou All of the people we dealt with were very supportive and enthusiastic, making sure we were comfortable and happy while paperwork was processed. I would not hesitate to contact them if I was in the market for another vehicle. More

by STORMINJIM Verified Customer Verified Customer

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It started with me wanting to sell/trade my vehicle. I received an appraisal but then when I wanted to proceed with a possible purchase Preston changed the numbers magically by adding a few addition cha I received an appraisal but then when I wanted to proceed with a possible purchase Preston changed the numbers magically by adding a few addition charges that I did not ask for and the charges couldn’t be explained well either. No one asked me what I was looking for or what I liked. I saw something I liked and test drive it with Luke for 10 mins or less honestly. He didn’t know anything about the car or it’s features. I asked about discounts and was told there are none but on the Toyota website there are military and student discounts available. No one offered me water or really had any customer service skills. They just wanted to know how much money I have to put down and what I want my monthly payment to be. I knew my budget before I walked in so that info was only for the sales team to figure out how much extra charges they could add to my bill. I didn’t like how everything was on an iPad either. That’s how they can sneak in charges as well and not tell you about it and Duwoyn didn’t explain much. He just gave me the iPad to sign and I was on way after waiting 3-4 hours. He told me I was suppose to have 3 free oil change but somehow was charged for that along with a data dot sticker that doesn’t do anything really. I was able to get a few of the extra charges taken off a few days later but I’m going out of my way when it should’ve been an honest transaction to begin with. Also I was told they added a safety feature/ pulse brake light to my car for $395 that I didn’t ask for or know about but was charged for it. When I checked to see if that was a real feature on the car it was not. I should be receiving a refund for that as well from Duwoyn. He didn’t seem happy when I wanted to cancel then plans he signed me up for and was kinda rude / unprofessional saying I hope nothing happens to your car. If that dealership/sales people cared about the people it was serving rather than money being spent then I might have added more things to the car. I was going to get a new car regardless but better honest service would make me come back. No gas was put in the car and no one put air in the tires when the sensor showed it had low pressure. I would’ve just liked better customer service for the money I spent there. I understand why people have turned to buying cars online. More

by SCOTT.BRITTANY21 Verified Customer Verified Customer

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Jenn Verbeck was very knowledgeable and treated us with respect and walked us through the entire process respect and walked us through the entire process More

by C20BRIDGER.BARKER Verified Customer Verified Customer

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Thanks for a great buying experience! I am thankful for the fair and straightforward conversation and the smooth buying process..not to mention a full tank of gas! You are awesome!! I am thankful for the fair and straightforward conversation and the smooth buying process..not to mention a full tank of gas! You are awesome!! More

by gma15174 Verified Customer Verified Customer

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I bought a vehicle from them virtually. I thought the video was thorough and I felt confident about purchasing after the video. The truck took a week to get to me - weather permitted for de I thought the video was thorough and I felt confident about purchasing after the video. The truck took a week to get to me - weather permitted for delivery. However they would only let me know the vehicle wasn't arriving an hour before it was supposed to be here - twice. When I received the vehicle, I later found that there was damage to the vehicle that made it a driving hazard. They did not disclose this information before the purchase of the vehicle. Then the paperwork they sent was wrong in some way, and had to resend and I resign everything, and FedEx it back. Then, they forgot to weigh the vehicle and I had to go and weight it and send them the receipt so that I can register the vehicle. THEN the check engine light turned on and I had driven it less than 100 miles since the purchase. I have not heard back from them in regards to this. The experience has been less than adequate at this time. Living in a relatively rural area, with a brand new baby, the constant additional steps needed after the fact is a bit ridiculous. More

by TARRAL09 Verified Customer Verified Customer

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Couldn’t ask for a better experience! I will purchase from them again. Life long customer. Thank you! I will purchase from them again. Life long customer. Thank you! More

by Markbensenberg Verified Customer Verified Customer

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