Prime Response
Prime Response at Duval Ford

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Prime Response

Duval Ford

1616 Cassat Ave
Jacksonville, FL 32210

4.7
22 Reviews
4.7

22 Reviews

Write a Review

22 Reviews of Prime Response

November 13, 2020

Dealership Rating
Employee Rating

I had a truck in mind at another dealership when I thought I would give duval a try ,Tino was honest,helpful and knowledgeable about his product, I bought it.i am a customer for life. More

by maxknife27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Warren Hart, Laura Torbett, Tino Lebron , Janet Conner, Debra Dipietro, Randy in finance

Nov 13, 2020

Duval Ford responded

Great to hear you shopped us and found our Duval Real Deal buying process maxknife27. Thanks for recognizing Tino and our team with 5 stars.

October 02, 2020

Dealership Rating
Employee Rating

I like their straight up approach of negotiating price and trade-in. Their first offer was pretty much on target for where we needed to be. We did some fine tune tweaking on the deal, but we weren't far More

by eric.welling
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alden Davis, Deszi Hobbs

Oct 06, 2020

Duval Ford responded

Thanks eric.welling for the 5 star review recognizing the Duval Real Deal process.

September 02, 2020

Dealership Rating
Employee Rating

Excellent end to end process with trust at the forefront the entire time. Alden Davis was a joy to work with, not only providing quality service and communication during the purchasing process, but met a ti More

by Joe C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 02, 2020

Duval Ford responded

Great to hear about your excellent experience at Duval Ford Joe. Alden and the entire team strive every day to provide the best customer service. Thanks for the 5 star rating.

May 08, 2020

Dealership Rating
Employee Rating

From test drive through purchase this by far was the best buying experience I have had with a dealership. No pressure and no back and forth negotiating. Great price for a great vehicle. Ethan was easy to dea More

by HansenL
Recommend Dealer
Yes

Other Employees Tagged: Ethan Seibel

May 11, 2020

Duval Ford responded

You received the Duval Real Deal treatment HansenL. Thank you for recognizing it with 5 stars!

April 01, 2020

Dealership Rating
Employee Rating

I'm a long time Duval fan. I love the personlized service and the speed lanes. Customer service is top notch and the customer experience is first rate. More

by Brodiefl
Recommend Dealer
Yes

Other Employees Tagged: Alden Davis

Apr 03, 2020

Duval Ford responded

We appreciate your high praise and loyalty. Thank you BrodieFL for being a longtime Duval Ford fan!

March 29, 2020

Dealership Rating
Employee Rating

Amazing Experience! Tito and Taysha did an incredible job of coordinating the purchase of my new Escape. As they know, I live 120 miles away from Duval Ford, I have 2 ot More

by Fifi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tito and Taysha

Mar 30, 2020

Duval Ford responded

Thank you Fifi for your repeat business. We are glad we make it worth the drive. Enjoy your new ride.

February 15, 2020

Dealership Rating
Employee Rating

Great service dept awesome and fast service on vehical will recommend to other family members. Willing to purchase new truck from this very good service More

by Michael.mccoy8
Recommend Dealer
Yes

Other Employees Tagged: John Rohde , Cathy Hawkins, David Moore, Renard Weaver, Steve

Feb 17, 2020

Duval Ford responded

You have made our day! We appreciate the opportunity to serve you and other family members. Take care and we will see you again on your next visit.

February 08, 2020

Dealership Rating
Employee Rating

Duval Ford is the best. I just bought a new 2019 Ranger at Duval to replace my previous 2019 that was totaled. I always went to Duval for service although another Ford dealer is only 10 minutes from my hom More

by mike
Recommend Dealer
Yes

Other Employees Tagged: John Rohde , Larry Beverly Five Stars

Feb 10, 2020

Duval Ford responded

Thank you so much. Enjoy your Ranger!

February 07, 2020

Dealership Rating
Employee Rating

Super Easy! Didn’t feel pressured at all. Ethan was great at helping me find my 10 year truck and was super informative and knowledgeable!! Great Experience!! More

by SlugL1
Recommend Dealer
Yes

Other Employees Tagged: Ethan Seibel

Feb 10, 2020

Duval Ford responded

We are glad and we hope you are enjoying your new truck!

November 17, 2019

Dealership Rating
Employee Rating

This was my 1st visit and I’m was very pleased! IWill This was my 1st visit and I’m was very pleased! I Will be returning. Clean facility nice staff and free coffee and hot co co More

by carmenoglesby87
Recommend Dealer
Yes

Other Employees Tagged: Not sure

Nov 19, 2019

Duval Ford responded

We appreciate your positive review about your recent experience with us!

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