22 Reviews of Prime Response
November 13, 2020
I had a truck in mind at another dealership when I thought I would give duval a try ,Tino was honest,helpful and knowledgeable about his product, I bought it.i am a customer for life. thought I would give duval a try ,Tino was honest,helpful and knowledgeable about his product, I bought it.i am a customer for life. More
Other Employees Tagged: Warren Hart, Laura Torbett, Tino Lebron , Janet Conner, Debra Dipietro, Randy in finance
October 02, 2020
I like their straight up approach of negotiating price and trade-in. Their first offer was pretty much on target for where we needed to be. We did some fine tune tweaking on the deal, but we weren't far and trade-in. Their first offer was pretty much on target for where we needed to be. We did some fine tune tweaking on the deal, but we weren't far apart; unlike many dealers that try and use all kinds of sales tactics and it takes forever to find that "sweet" zone, if you ever do. A special shout out to Deszi Hobbs for making it happen. More
Other Employees Tagged: Alden Davis, Deszi Hobbs
September 02, 2020
Excellent end to end process with trust at the forefront the entire time. Alden Davis was a joy to work with, not only providing quality service and communication during the purchasing process, but met a ti the entire time. Alden Davis was a joy to work with, not only providing quality service and communication during the purchasing process, but met a tight deadline and help me customize my F-150 to fit my exact needs. The trade value placed on my modified 2018 5.0 mustang was also best in class and allowed me to purchase the vehicle I want. More
May 08, 2020
From test drive through purchase this by far was the best buying experience I have had with a dealership. No pressure and no back and forth negotiating. Great price for a great vehicle. Ethan was easy to dea buying experience I have had with a dealership. No pressure and no back and forth negotiating. Great price for a great vehicle. Ethan was easy to deal with and the overall experience was less than 2 hours. I walked away with the car I wanted at the price we agreed on. More
Other Employees Tagged: Ethan Seibel
April 01, 2020
I'm a long time Duval fan. I love the personlized service and the speed lanes. Customer service is top notch and the customer experience is first rate. and the speed lanes. Customer service is top notch and the customer experience is first rate. More
Other Employees Tagged: Alden Davis
March 29, 2020
Amazing Experience! Tito and Taysha did an incredible job of coordinating the purchase of my new Escape. As they know, I live 120 miles away from Duval Ford, I have 2 ot Tito and Taysha did an incredible job of coordinating the purchase of my new Escape. As they know, I live 120 miles away from Duval Ford, I have 2 other Ford dealerships less than 10 miles from my house. However, due to the continued GREAT service by Duval Ford, I chose to purchase from you again. This is my 3rd Escape purchase from you. You guys rock! More
Other Employees Tagged: Tito and Taysha
February 15, 2020
Great service dept awesome and fast service on vehical will recommend to other family members. Willing to purchase new truck from this very good service will recommend to other family members. Willing to purchase new truck from this very good service More
Other Employees Tagged: John Rohde , Cathy Hawkins, David Moore, Renard Weaver, Steve
February 08, 2020
Duval Ford is the best. I just bought a new 2019 Ranger at Duval to replace my previous 2019 that was totaled. I always went to Duval for service although another Ford dealer is only 10 minutes from my hom at Duval to replace my previous 2019 that was totaled. I always went to Duval for service although another Ford dealer is only 10 minutes from my home and Duval is 40 minutes. I like Duval that much. Also, Larry Beverly was a great salesperson. Very open and a problem solver. More
Other Employees Tagged: John Rohde , Larry Beverly Five Stars
February 07, 2020
Super Easy! Didn’t feel pressured at all. Ethan was great at helping me find my 10 year truck and was super informative and knowledgeable!! Great Experience!! at helping me find my 10 year truck and was super informative and knowledgeable!! Great Experience!! More
Other Employees Tagged: Ethan Seibel
November 17, 2019
This was my 1st visit and I’m was very pleased! IWill This was my 1st visit and I’m was very pleased! I Will be returning. Clean facility nice staff and free coffee and hot co co This was my 1st visit and I’m was very pleased! I Will be returning. Clean facility nice staff and free coffee and hot co co More
Other Employees Tagged: Not sure