Princesa Feliciano Santiago | Page 3

Lahti's Jeep responded

How wonderful to hear you find our team knowledgeable and supportive. Princesa and everyone here appreciate you making us your go-to for future car purchases. At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community. Ron Booth, Service and Parts Director, ron@lahtisjeep.com 978-537-6466 and Chris Dube, Parts Manager chris@lahtisjeep.com 978-537-6466

Lahti's Jeep responded

Thank you for highlighting the warm welcome and comfortable atmosphere during your Jeep service. Princesa is pleased to know you felt well taken care of from the moment you arrived. We appreciate your feedback and look forward to assisting you again. At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community. Ron Booth, Service and Parts Director, ron@lahtisjeep.com 978-537-6466 and Chris Dube, Parts Manager chris@lahtisjeep.com 978-537-6466

Lahti's Jeep responded

Thank you for sharing your experience with your Jeep Gladiator service. We’re delighted that Princesa and our customer service team made you feel like part of the family through engaging conversation and genuine charisma. We look forward to welcoming you back soon. At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community. Ron Booth, Service and Parts Director, ron@lahtisjeep.com 978-537-6466 and Chris Dube, Parts Manager chris@lahtisjeep.com 978-537-6466

Lahti's Jeep responded

It’s wonderful to hear you find our team dependable for all your Jeep service needs. We appreciate your continued confidence and look forward to keeping your Jeep in great shape. At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community. Ron Booth, Service and Parts Director, ron@lahtisjeep.com 978-537-6466 and Chris Dube, Parts Manager chris@lahtisjeep.com 978-537-6466

Lahti's Jeep responded

Thank you for trusting us with your Jeep Grand Cherokee for an oil change and tire rotation. We’re pleased scheduling was straightforward and that our team completed your service swiftly. Princesa sends her appreciation for your feedback. At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community. Ron Booth, Service and Parts Director, ron@lahtisjeep.com 978-537-6466 and Chris Dube, Parts Manager chris@lahtisjeep.com 978-537-6466

Lahti's Jeep responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Ron Booth, Service and Parts Director, ron@lahtisjeep.com 978-537-6466 and Chris Dube, Parts Manager chris@lahtisjeep.com 978-537-6466

Lahti's Jeep responded

Hi, we’re glad the video walkthrough clarified the issue and that you felt the trade-in offer was fair. Princesa appreciates your feedback on your Jeep Wrangler Unlimited service. We hope you enjoy every drive. At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community. Ron Booth, Service and Parts Director, ron@lahtisjeep.com 978-537-6466 and Chris Dube, Parts Manager chris@lahtisjeep.com 978-537-6466

Lahti's Jeep responded

Thank you for your feedback. We appreciate your business and hope to see you again! At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community. Ron Booth, Service and Parts Director, ron@lahtisjeep.com 978-537-6466 and Chris Dube, Parts Manager chris@lahtisjeep.com 978-537-6466

Lahti's Jeep responded

We’re grateful for your years of loyalty and your 5-star rating. It’s rewarding to know our team continues to deliver excellent care for your Jeep Wrangler. Princesa and our staff look forward to serving you again. At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community. Ron Booth, Service and Parts Director, ron@lahtisjeep.com 978-537-6466 and Chris Dube, Parts Manager chris@lahtisjeep.com 978-537-6466

Lahti's Jeep responded

It is great to know our team provided friendly service and kept you updated throughout your Jeep Renegade repair. We will share your feedback with Princesa and the service team. At Lahti’s Jeep in Leominster, Massachusetts, we’ve been delivering Caring Service since 1928. As a family-owned and operated dealership, we’ve built our reputation on integrity, personal attention, and a deep commitment to our community. Ron Booth, Service and Parts Director, ron@lahtisjeep.com 978-537-6466 and Chris Dube, Parts Manager chris@lahtisjeep.com 978-537-6466