Prinz Villar
Service Advisor
Victory Toyota of St. Louis
11771 Tesson Ferry Rd
Saint Louis, MO 63128
68 Reviews
Write a Review68 Reviews of Prinz Villar
January 09, 2026
It was perfect. Right on time. Did regular service plus recall inspection. Inspection video was also cool. Right on time. Did regular service plus recall inspection. Inspection video was also cool. More
Other Employees Tagged: Matt Newbold, Dennis Perry, Amy Patterson, Mike Cross
December 31, 2025
Typical used car experience with dealership trying tricks to make the most money. They wanted to say our trade-in was worth less due to a ding on an after market truck bed cover - pleeease! Vehicle was not to make the most money. They wanted to say our trade-in was worth less due to a ding on an after market truck bed cover - pleeease! Vehicle was not cleaned well before pickup and we had to bring it back to get items repaired, which was a process to get scheduled (three phone calls). The layout of the dealership is horrible. They need a second exit if they are going to have the repair shop located where it is. Lots of chaos dropping vehicle off for the repair. Overall, not impressed with dealership experience. More
Other Employees Tagged: Casey Krebs, Mike Collins, Scott Arkin, Matt Newbold, Dennis Perry, Amy Patterson, Mike Cross, Michael Manguso
December 26, 2025
First they tried to charge me for a service without reviewing my account and the package I have. Second they then held my truck for close to 5 hours to do a recall and all of a sudden they didn’t have reviewing my account and the package I have. Second they then held my truck for close to 5 hours to do a recall and all of a sudden they didn’t have the part needed so now I am expected to have to reschedule another appointment. Terrible experience. More
December 20, 2025
Prinz is the best service rep. I always book my service with him. He explains everything to me that was done or needs to be done. I always book my service with him. He explains everything to me that was done or needs to be done. More
Other Employees Tagged: Mike Collins, Matt Newbold, Amy Patterson
December 04, 2025
Professional- courteous- friendly- knowledgeable and on time service Prinz is awesome! Could not have asked for a better person to assist me with my service needs time service Prinz is awesome! Could not have asked for a better person to assist me with my service needs More
Other Employees Tagged: Prinz Villar
November 09, 2025
Prinz is the best service advisor although all others are helpful too. That’s why I keep coming back and have 4 Toyotas helpful too. That’s why I keep coming back and have 4 Toyotas More
Other Employees Tagged: Matt Newbold, Dennis Perry

