Prue Smith | Page 3

Roland service manager and his service people and also mechanics and car runners are phenomenal. Love coming to Neilson it’s always a good experience. Fore real mechanics and car runners are phenomenal. Love coming to Neilson it’s always a good experience. Fore real More

by jmpropertyservicesllc Verified Customer Verified Customer

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Courteous and Professional Staff. Oil change and tire rotation under 2 hours. Extra bonus was the car wash. Oil change and tire rotation under 2 hours. Extra bonus was the car wash. More

by orchid1717 Verified Customer Verified Customer

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Been going to Nielsen Jeep for years now having had several Jeep products. The service department, headed up by the manager , Roland is great. When I come in to the shop, he comes out of his office( if several Jeep products. The service department, headed up by the manager , Roland is great. When I come in to the shop, he comes out of his office( if he’s not already) and greets by name. The associate, Mona, was helpful when I checked in and kept me posted on the work in progress as there were several issues. Mona went over my final bill with me and explained what was done. She recommended 2 items that needed attention and I approved the work… Finally, the name Allen (?) appeared on the statement as the mechanic who performed the work and I’m very satisfied…The car was returned to me in very clean condition….PS.. I had an issue with the condition of a full hood decal that came with the vehicle. Manny, manager of the body shop, made arrangements to have that addressed and replaced and it looks great….. many thanks to all mentioned in my post. Lance Morrow, Summit, NJ More

by LANCEOFSPARTA Verified Customer Verified Customer

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The service team is top notch. Courteous and efficient. The atmosphere is welcoming. I come for service and work right in the waiting area while the team works on my truck. Thank y Courteous and efficient. The atmosphere is welcoming. I come for service and work right in the waiting area while the team works on my truck. Thank you for making servicing my Ram such a pleasure. More

by Doug Verified Customer Verified Customer

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Staff and service were amazing! I appreciated the communication via text and the convenience of setting up the appointment. I appreciated the communication via text and the convenience of setting up the appointment. More

by josephhamrah Verified Customer Verified Customer

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This dealership is a great dealership I received my vehicle way ahead of schedule THANKS vehicle way ahead of schedule THANKS More

by almeenfields86 Verified Customer Verified Customer

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Very thorough and knowledgeable staff , did a great job. Did a full check to be sure nothing important was wrong Did a full check to be sure nothing important was wrong More

by drhanan Verified Customer Verified Customer

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Professional and customer friendly Explained everything, work done in a timely manner very happy with service work done in a timely manner very happy with service More

by SHARONLEINFUSS Verified Customer Verified Customer

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Great Setvice Team , trust them with my Jeep over 10 years on my 3rd Jeep and love them . Joe is great , Job well done years on my 3rd Jeep and love them . Joe is great , Job well done More

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Very friendly & professional. Very thorough. Nice, clean waiting area. Oh and free coffee, too! Also, free device charging!! Very thorough. Nice, clean waiting area. Oh and free coffee, too! Also, free device charging!! More

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