Purvis Burke
Purvis Burke at Jim Coleman Honda
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Purvis Burke | Page 19

Service Advisor

Jim Coleman Honda

12441 Auto Dr
Clarksville, MD 21029

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5.0
195 Reviews
5.0

195 Reviews

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195 Reviews of Purvis Burke

October 08, 2016

Dealership Rating

Oil and Filter Change Got my oil and oil filter change because I needed to and Purvis was very friendly and helpful. He told me what was being don and if anything else came More

by rtsang8321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 14, 2016

Jim Coleman Honda responded

We really appreciate you sharing your experience at Jim Coleman Honda with us. We owe a special thanks to Purvis for providing outstanding service by the sound of it as well. We're always happy to help and wish you all the best!

September 08, 2016

Dealership Rating
Employee Rating

Fast, courteous, and accomodating. Fast service. Took my vehicle within minutes of the scheduled appointment. Done in about 90 minutes. Mr. Burke was a pleasure to work with and true to More

by pbutler84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kevin Cohan

Sep 12, 2016

Jim Coleman Honda responded

Thank you for the great review! We're happy you enjoyed working with our quick and honest service team here at Jim Coleman Honda. We hope you have a nice day!

August 25, 2016

Dealership Rating
Employee Rating

routine oil change and tire rotation All service is by appointment. I was told that I could expect to be in an out within one hour and that expectation was met. More

by B.J.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jackie (can't remember her last name)

Aug 29, 2016

Jim Coleman Honda responded

Thank you for taking the time to leave us a review. Your feedback is very important to us and we can't tell you how much we appreciate your 5-star rating. At Jim Coleman Honda, we always strive to meet your expectations and we're happy to hear we did just that at your recent visit. If there's anything else you need, please feel free to give us a call!

August 19, 2016

Dealership Rating
Employee Rating

Maintenance and warranty work Purvis goes above and beyond to make sure the service experience runs smoothly. He is always available to his customers and very trustworthy. Thank y More

by Bird
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 22, 2016

Jim Coleman Honda responded

Thanks for the feedback. Purvis is great at what he does and always tries to make himself available to his customers. We're glad that him going above and beyond to make your experience run smoothly has earned your trust, and we hope to keep that trust for many more years to come!

June 30, 2016

Dealership Rating
Employee Rating

6/28 Service Visit Always in quickly, get updates on what's needed, generally friendly & Purvis is great! He's my go-to service guy :) More

by steph43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 04, 2016

Jim Coleman Honda responded

Hi Steph, thank you for your review! We always love to hear about our customers' positive experiences with anyone from the Jim Coleman Honda team. Thank you for your loyalty, and we look forward to assisting you again!

June 18, 2016

Dealership Rating

Oil change and other work Great job! Needed alignment and oil change and took care of a few other items all done in a timely manner! It was a very easy process More

by Kmcd419
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 24, 2016

Jim Coleman Honda responded

Thanks for choosing Jim Coleman Honda, and for sharing your experience with us. It is always our goal to ensure that our customers get their vehicle serviced properly and in a timely fashion, so they can get back on the road safely. We're glad to hear that you enjoyed the process, and it went very smoothly for you. If you are ever in need of any other service, don't hesitate to give us a call!

March 14, 2016

Dealership Rating
Employee Rating

Perfect customer service Totally customer focused,accurate diagnostics,reasonable wait time,explain repairs in understandable detail and always find a way to honor customer's More

by snowball
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 14, 2016

Jim Coleman Honda responded

Great review, thank you for the five stars! Our team here at Jim Coleman Honda dedicate themselves to each of our clients to bring them the best service possible, and to accommodate every need. Thanks again for the kind words, and we hope to see you again. Take care.

March 09, 2016

Dealership Rating
Employee Rating

It was easy, convenient, and not time consuming. They do not hassle you and make it pleasurable experience. Would recommend the dealership and especially Purvis to friends. More

by Sillygirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 10, 2016

Jim Coleman Honda responded

Thank you for that great five star review! Our team here at Jim Coleman Honda understand the stress behind looking, and purchasing a new vehicle. Our goal is to make each interaction a smooth one! We appreciate the recommendations, and we hope to hear more from you. Take care, and have a wonderful day.

March 08, 2016

Dealership Rating
Employee Rating

Convenient service Mr Burke admitted me at 8 am sharp. After a series of quick questions my problem was investigated and solved. My car was ready for pick up by 2 pm sam More

by m1106
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 10, 2016

Jim Coleman Honda responded

Hi, and thanks for your review! At Jim Coleman Honda our priority is helping, and serving our customers quickly, and efficiently. We're glad we were able to solve your problem, and have your car back to you same day! Take care, and have a great day!

December 19, 2015

Dealership Rating

Odyssey Repair I was very pleased with the service I received on my 2011 Odyssey. Purvis was very polite and informative and did a great job of explaining the repair More

by Odysseygirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 31, 2015

Jim Coleman Honda responded

Thank you for trusting us with the care of your 2011 Odyssey and for taking the time to leave us such a wonderful review! We know how indispensable a reliable vehicle is for the hustle and bustle of life these days so we will never leave a client without a vehicle if the maintenance cannot be completed in a timely manner. We're happy to hear Purvis took such great care in describing the repairs for your van and our service team completed them to your satisfaction. Should you require further assistance with your van in the future, please don't hesitate to come see us!

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