Purvis Burke | Page 5

Well entertained and the service advisor did a good job. I am really impressed of the service rendered. I am really impressed of the service rendered. More

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Always great customer service from the JC Service Department. Purvis did a great job taking care of my CRV. Thank you Department. Purvis did a great job taking care of my CRV. Thank you More

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I aarived a little early for my appointment and Purvis accomodated me, clarified the work to be done and the estimated costs. The service jobs were predicted to take about 2 hours and the weork was compl accomodated me, clarified the work to be done and the estimated costs. The service jobs were predicted to take about 2 hours and the weork was completed on time. purvis was polite and friendly. More

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Purvis was very pleasant and efficient. I always been satisfied with the service at this location. satisfied with the service at this location. More

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Very friendly. Prompt completion. They walked through the needed repairs with me very clearly. No surprises. needed repairs with me very clearly. No surprises. More

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I am always able to schedule service when I need it and am always offered shuttle service. Car is ready when expected and I am always consulted when something extra is needed. am always offered shuttle service. Car is ready when expected and I am always consulted when something extra is needed. More

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James Artis, Cliff Webb and all the service and sales personnel that we've interacted with have been friendly and helpful. personnel that we've interacted with have been friendly and helpful. More

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Talked with service advisor Mr. PURVIS, he was very professional to my request and did a great job,also technician very skilled and carefully took care of my vehicle. professional to my request and did a great job,also technician very skilled and carefully took care of my vehicle. More

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Very unprofessional. Unfair and deceptive practices. Do not do business with them. Mr. Burke was to replace a battery under a pre-paid warranty and did a "bait and switch" by just charging the batter. When not do business with them. Mr. Burke was to replace a battery under a pre-paid warranty and did a "bait and switch" by just charging the batter. When I noted this was B.S. - which was an understatement, he refused to place me in contact with his supervisor or the manager and said "call whomever you want" and hung up. Filing complaint with MD. Attorney General and dealer services for Honda. Horrible dealership, wish there was a star less than one. More

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Five star dealship. Service advisors always friendly and keep you well informed of work done keep you well informed of work done More

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