Quentin Burgess

My first experience with the service department was horrible. Subsequently in spite of telling them I did NOT need an oil change, but just wanting a tire rotation, they changed the oil anyway to make u horrible. Subsequently in spite of telling them I did NOT need an oil change, but just wanting a tire rotation, they changed the oil anyway to make up for the fact that they blew me off at the first visit. This time it was totally different. Ben was attentive, and hooked me up with Jeep Wave service. We added in alignment. As well, we were ablt to park there without issue with another vehicle while we waited for our service to complete. The service department has come a very long way to convincing me that the dealership is one I can continue to work with. Initially it was not. Great to see the improvement and hopefully it continues. I was able to find Quentin again while I waited for the service to complete. As usual he was affable and receptive to my praise of Ben Panarielll who assisted with our service. More

by dan@danmapes.net Verified Customer Verified Customer

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My 2nd vehicle purchase(lease) and I have received excellent customer service each time. Very happy. excellent customer service each time. Very happy. More

by bdg_31 Verified Customer Verified Customer

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Excellent and courteous service. I will definitely recommend you to all my friends never a complaint I will definitely recommend you to all my friends never a complaint More

by texasgirlsandy Verified Customer Verified Customer

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Dealership and people were great other than their continuous annoying surveys! Due to these surveys, I will be rating you poorly whereas without the surveys I would rank you VERY HIGHLY continuous annoying surveys! Due to these surveys, I will be rating you poorly whereas without the surveys I would rank you VERY HIGHLY More

by neil24 Verified Customer Verified Customer

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To make a long story short, their customer service was great when I went to buy a truck from them. They made sure I had everything I needed and wanted. Then 6 days prior to my first payment needing to be great when I went to buy a truck from them. They made sure I had everything I needed and wanted. Then 6 days prior to my first payment needing to be made The service department told me that the ticking my truck made was normal mind you it’s a 2023 or 26,000 miles on it. They pulled me off left and right in that department until I made a scene. Then, once I made the scene, it was all hands on deck. Everybody checking my truck out they got to a point where I don’t trust any of them, and I took it to their sister Over in Broward county, which is two hours away. Very unacceptable service from them and multiple times I’ve called the sales rep that I bought the truck from and have never got a return. Return call. I normally don’t write reviews unless they’re usually not worth the time, but in this case they emailed me asking for this. So here it is. More

by MARCQUACH662 Verified Customer Verified Customer

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We had an excellent exchange when looking for the perfect jeep for our family! Quentin was very patient with us and very informative, and was able to get us the best deal AND in our price range! jeep for our family! Quentin was very patient with us and very informative, and was able to get us the best deal AND in our price range! More

by chasity13 Verified Customer Verified Customer

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This was an OUTSTANDING experience in purchasing a car. Everything was answered completely and thoroughly, which allowed me to be very confident in my purchase decision. Quentin and Patrick were absolutely Everything was answered completely and thoroughly, which allowed me to be very confident in my purchase decision. Quentin and Patrick were absolutely phenomenal, I would definitely recommend anyone looking to purchase a car to ask for Q, and complete all financing with Patrick. More

by SARACRABTREE81 Verified Customer Verified Customer

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My go to dealership. It’s immaculate and comfortable plus it has a huge inventory. Great prices and it has our favorite salesperson, Quentin! Love my new Jeep! It’s immaculate and comfortable plus it has a huge inventory. Great prices and it has our favorite salesperson, Quentin! Love my new Jeep! More

by Meridee.ferrin Verified Customer Verified Customer

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The Service technician was prompt and friendly. It was less then an hour wait time for oil change and tire rotation. I wish that it wasn't month to make an appointment but Service was good. It was less then an hour wait time for oil change and tire rotation. I wish that it wasn't month to make an appointment but Service was good. More

by kgreca Verified Customer Verified Customer

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I was happy with the deal I got on the purchase. However, I did not get a "walk through" or any assistance with the new truck. Fortunately I am fairly adept with technology and was able to set up pa However, I did not get a "walk through" or any assistance with the new truck. Fortunately I am fairly adept with technology and was able to set up pairing the blue tooth. Not sure if there was a breakdown in communication. I am extremely happy with the service department however. They always took care of my issues with my old truck. More

by roryvandeusen Verified Customer Verified Customer

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