Rocky Rycenga

Once again, Andrew took great care of me, with help from Rocky as well! It's greatly appreciated! I just got my Jeep a couple weeks ago & had a minor issue but they were great to help me out!! Thank you guy Rocky as well! It's greatly appreciated! I just got my Jeep a couple weeks ago & had a minor issue but they were great to help me out!! Thank you guys so much!! More

by TANGUS79 Verified Customer Verified Customer

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Excellent place to do business this is my 3rd vehicle I buy on this year at the dealer salesman Jose Gaston great guy he know the products I recommend this dealer and salesman buy on this year at the dealer salesman Jose Gaston great guy he know the products I recommend this dealer and salesman More

by DANIEL.CARIAS56 Verified Customer Verified Customer

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My go to dealership. It’s immaculate and comfortable plus it has a huge inventory. Great prices and it has our favorite salesperson, Quentin! Love my new Jeep! It’s immaculate and comfortable plus it has a huge inventory. Great prices and it has our favorite salesperson, Quentin! Love my new Jeep! More

by Meridee.ferrin Verified Customer Verified Customer

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This has been the smoothest used vehicle purchase I ever encountered. I drove 3 hours to look at this used Ford F350. I explained to them what made sense for my budget and we immediately made a deal with no encountered. I drove 3 hours to look at this used Ford F350. I explained to them what made sense for my budget and we immediately made a deal with no back and forth. My sales guy Jose Gaston was amazing, felt like an old friend! The manager Rocky and Homer Araoz in Finance were also amazing. I would do business with this dealer again. It was refreshing to deal with stand up people in the car business. More

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Service guys have been great to work with. I’m a former employee and most remember me and give great service. I’m a former employee and most remember me and give great service. More

by tiggersma214 Verified Customer Verified Customer

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The sales experience was nothing but a breeze it was great! Will recommend to family and friends great! Will recommend to family and friends More

by ALEXANDERBARROSO2 Verified Customer Verified Customer

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very pleased with the help we got from Jose--would buy from him again thanks from him again thanks More

by rja1943 Verified Customer Verified Customer

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Since purchasing my vehicle a couple of months ago l've encountered several issues: 1. Shock Absorber Replacement: A week after purchasing the car, the shocks needed replacement, covered by the warranty encountered several issues: 1. Shock Absorber Replacement: A week after purchasing the car, the shocks needed replacement, covered by the warranty. However, during this repair, the mechanic accidentally damaged my gas line and failed to disclose it. Additionally, scratches were left near the gas line without any acknowledgment. 2. Gas Leak Incident: Subsequently, my check engine light came on and I noticed a gas odor. Upon returning to the dealership, I discovered the gas line had indeed been nicked during the prior repair. The dealership refused responsibility and I was told I had to cover the remaining part of my rental costs caused by their error. Jay had already offered to pay my $100 deductible before knowing anything regarding this issue. After I refuse to cover the cost of my rental, they once again allowed me to drive away in an unsafe vehicle. 3. Safety Concerns: I was alarmed when I realized the potential hazards posed by the gas leak. Despite my concerns and after raising my voice, it took considerable effort to convince your team of the safety risk. I park in my garage and my husband, smokes plus being out driving. and someone throwing out a cigarette could've caused deadly consequences. 4. Unsatisfactory Resolution: While the dealership eventually covered the costs, I was taken aback by the dismissive attitude and the unwarranted treatment I received. Being barred from returning due to expressing my concerns in a heightened manner is both unfair and disrespectful. This experience has been distressing and, frankly, alarming. I believe in the importance of fair treatment, especially as a loyal customer who respects your team members like Jay. However, I find it challenging to comprehend the mistreatment I've faced despite being a former employee and a customer who had a prior positive opinion of your dealership. If the dealership had done nothing wrong, why were some jobs lost after this incident. I strongly urge a reevaluation of your customer service protocols to prevent such incidents from recurring and to ensure customer safety and satisfaction. I appreciate your immediate attention to this matter and look forward to a prompt resolution. Sincerely, Juli Eppert More

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Thanks to Don, Rocky, and Patrick who worked on my deal. I received excellent service. No pressure service but very attentive to my requests and concerns. They made my car buying experience easy. Thanks guy I received excellent service. No pressure service but very attentive to my requests and concerns. They made my car buying experience easy. Thanks guys! More

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The people at this dealership are Great. They are helpful but not annoying. You can get the deal done faster than most dealerships and the selection of Trucks is fantastic. They are helpful but not annoying. You can get the deal done faster than most dealerships and the selection of Trucks is fantastic. More

by BARRYGBG Verified Customer Verified Customer

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