Quinn Owens | Page 6

What a wonderful experience. I was upside down, and I knew it would be difficult. They accommodated us, and we appreciate to help and direction. I love my used Kia and will re I was upside down, and I knew it would be difficult. They accommodated us, and we appreciate to help and direction. I love my used Kia and will return once this has the 300,000 miles I plan to put. More

by dawnforsythe71 Verified Customer Verified Customer

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We had done our kia sorrento service for a long time that we bought there. we bought there. More

by SKEETMANKEY Verified Customer Verified Customer

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They were friendly and welcoming, making the entire experience pleasant. Not only were they approachable, but they also went out of their way to assist, ensuring that questions were answered thoroughly experience pleasant. Not only were they approachable, but they also went out of their way to assist, ensuring that questions were answered thoroughly and most concerns were addressed with care. More

by jackhorner31 Verified Customer Verified Customer

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I was initially told by the salesman who sold me the truck that the repair i requested as part of the purchase would take no more than 2 days. I was then told the day I dropped off my truck that I would truck that the repair i requested as part of the purchase would take no more than 2 days. I was then told the day I dropped off my truck that I would receive a phone call that afternoon with an update of when the service would possibly be completed. I never received the call. When I called the next day to inquire an estimate on when it would be ready for pick up I was told that she needed to speak to the technician and would give me a call back. That same afternoon with 1 hour until they close I called to check on the update because I never received a call from them. I was then told by the same person that the technician left for the day without giving her an update, but she would call me with the information I was requesting first thing the next morning after she arrives to work at 8am. After receiving no phone call, I called back around 11 and was told again that she was waiting on word from the technician. "I will call you with an update." Again, no call came. I called back at 4pm due to missing the technician the day before. I was then told again she was waiting to hear from the technician "as she told me earlier" I called the following day and spoke to someone else who was very helpful and told me that the truck would be ready on Tuesday. 6 days after dropping it off. They failed to tell me when I picked up the truck that the gas cap they replaced locks, or where they had placed the keys. (Not on the keyring with the truck keys) needless to say as far as a service department I have little to no issues.. they fixed my truck. As far as customer service, they need vast improvement. I would recommend buying a vehicle from them, but I wouldn't recommend having them service it. Wasn't impressed. More

by Happy with the purchase, not with the service Verified Customer Verified Customer

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Friendly staff with great customer service. Very personable and made me feel like this was more than just a transaction and they actually cared. I purchased the Kia Telluride and I am loving Very personable and made me feel like this was more than just a transaction and they actually cared. I purchased the Kia Telluride and I am loving it. My first Kia and they did not miss any bells and whistle on this vehicle. Super nice and it rides and drives so good. Happy with my purchase! Hope this is one of many vehicles that I can buy from this wonderful staff. More

by Mel Verified Customer Verified Customer

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I had an outstanding experience at Kia! From the moment I walked in, the staff was incredibly welcoming and knowledgeable. They made the car-buying process seamless and stress-free. I worke From the moment I walked in, the staff was incredibly welcoming and knowledgeable. They made the car-buying process seamless and stress-free. I worked with Tim, who was super helpful, answering all my questions and making sure I was comfortable every step of the way. The dealership itself was clean and well-organized, with a wide selection of cars to choose from. I never felt rushed or pressured into making a decision, which was refreshing. The financing team also worked with me to find the best option for my budget, which I really appreciated. If you're in the market for a Kia, I highly recommend visiting Kia. They truly go above and beyond for their customers! More

by Natalia Zacarias Verified Customer Verified Customer

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They were very helpful in helping me and answering any questions I had Micah was very helpful and they all made me and my fiance feel like family and we appreciated that. The service was great everything questions I had Micah was very helpful and they all made me and my fiance feel like family and we appreciated that. The service was great everything was excellent there you guys are awesome!! More

by jarvispoindexter8 Verified Customer Verified Customer

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It was clean and orderly with all staff we encountered to be very pleasant and helpful. be very pleasant and helpful. More

by dr.tomt Verified Customer Verified Customer

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Maleek was awesome and extremely helpful and thorough with the purchase of my vehicle. Great saleman with the purchase of my vehicle. Great saleman More

by mkolbert34 Verified Customer Verified Customer

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Great service and professionals. Dealership was clean and inviting. Would recommend to others for all car needs. Dealership was clean and inviting. Would recommend to others for all car needs. More

by BURDESSMADIE Verified Customer Verified Customer

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