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Quintin Neal
Quintin Neal at Russ Darrow Metro Mazda

Quintin Neal

Service Advisor

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
16 Reviews
4.7

16 Reviews

Write a Review

16 Reviews of Quintin Neal

August 13, 2025

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Employee Rating

Take the extra mile and they really enjoy their jobs and they show the application when doing it More

by bigsugge7
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Recommend Dealer
Yes

Other Employees Tagged: Miguel Mazaba

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Aug 13, 2025

Russ Darrow Metro Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Metro Mazda. Jalen Moore jalen.moore@russdarrow.com

August 10, 2025

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Outstanding service. Knowledgeable techs, precise, efficient, courteous. Definitely recommend this dealership. Bruce Carrick is a rock star! More

by analogkid802
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Kirsten Jones, Nick Mudd, Zoe DeRose

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Aug 10, 2025

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jalen Moore jalen.moore@russdarrow.com

August 08, 2025

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Everyobe was helpful and understanding of my needs and financial situation. Will be coming back in the future. More

by EC
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Recommend Dealer
Yes
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Aug 08, 2025

Russ Darrow Metro Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Metro Mazda to be a positive one. Please don't hesitate to reach out if you need anything else. Jalen Moore jalen.moore@russdarrow.com

August 06, 2025

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From the very first minute we walked in Quintin was very friendly explained the whole process and kept us updated. More

by BELLALEDUCCIA
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Recommend Dealer
Yes
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Aug 06, 2025

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jalen Moore jalen.moore@russdarrow.com

July 12, 2025

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Employee Rating

Pleasant experience. The service guys made everything as easy as possible. Thanks for your hard work! More

by STARRYT33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Mudd

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Jul 12, 2025

Russ Darrow Metro Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jalen Moore jalen.moore@russdarrow.com

July 12, 2025

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Very friendly and very informative, great for Uber ride and also helped me with a loaner vehicle. Thank you More

by billludwig290
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kirsten Jones

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Jul 12, 2025

Russ Darrow Metro Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Metro Mazda to be a positive one. Please don't hesitate to reach out if you need anything else. Jalen Moore jalen.moore@russdarrow.com

July 03, 2025

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Employee Rating

I like that you can set up an oil change right from the app. I appreciate the service team, I only wish they had techs available on weekends for more complex repairs as my passenger window has been having More

by Ccartes0
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Jul 03, 2025

Russ Darrow Metro Mazda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

June 27, 2025

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Employee Rating

I was kept in the loop each step of the way! I felt like I had perfect communication and costumer service. Thank you guys!! More

by BULLOCKBK
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 27, 2025

Russ Darrow Metro Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Metro Mazda! Jalen Moore jalen.moore@russdarrow.com

June 23, 2025

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Employee Rating

Efficient, thorough, friendly - I always have a good experience at Metro Mazda! Highly recommended! More

by stephaniehancock86
Recommend Dealer
Yes

Other Employees Tagged: Quintin Neal

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Jun 23, 2025

Russ Darrow Metro Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Metro Mazda, we look forward to having you as a valued customer for many years to come! Jalen Moore jalen.moore@russdarrow.com

June 18, 2025

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Employee Rating

I really like how I was kept in the loop of all the work that was being done. Sending me videos really made the difference… More

by BULLOCKBK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Mazaba

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Jun 18, 2025

Russ Darrow Metro Mazda responded

Thank you for your business and this review. We're happy to hear that Miguel, Quintin, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jalen Moore jalen.moore@russdarrow.com

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