RJ Moore | Page 3

Taylor Howard was very responsive and even when I needed help, he is always there. help, he is always there. More

by UMOLDENHAWER Verified Customer Verified Customer

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I was expecting a headache with the purchase process but Niello made it extremely simple. I came from outside of the area and they accommodated my schedule and expedited the process knowing I had a consider Niello made it extremely simple. I came from outside of the area and they accommodated my schedule and expedited the process knowing I had a considerable trek back. The process in the dealership was smooth - Sean was OUTSTANDING and made a long, stressful day so much better. I worked with RJ to get the quote sorted before coming to the dealership. Overall, the experience was as expected but I never feel good about having sales try to slip in another unnecessary cost. RJ was agreeable about backing down when I insisted that certain additions that he kept trying to add in (ex: the GPS tracker, powder coated hubcaps) be excluded. I never actually met Justin - he was busy and was originally going to step in on RJ's day off. But Sean picked up the slack and was the hero of the experience. More

by JM Verified Customer Verified Customer

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My whole experience was great! It was easy to see the car I wanted using Cars.com and the AI tool reached out right away to book an appointment. The next day I was able to get to t It was easy to see the car I wanted using Cars.com and the AI tool reached out right away to book an appointment. The next day I was able to get to the dealer, and RJ was such a great salesman. I showed up early and he made sure to ask if I was “Ben”, because he knew I had an appointment. That meant a lot to me, that he wanted to keep my appointment a priority over any random person that may come early. Even finalizing the paperwork with the finance manager Brian was enjoyable because he was a car guy himself! 10/10 rating for me! More

by BERVA Verified Customer Verified Customer

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Customer service exceeded our expectations. We love our new car but how they treat their customers will make us repeat buyers in the future. We love our new car but how they treat their customers will make us repeat buyers in the future. More

by CARAGILL Verified Customer Verified Customer

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Great experience friendly environment and no pushing in buying anything. I really appreciated the help in finding the car for my wife buying anything. I really appreciated the help in finding the car for my wife More

by JCATRIP Verified Customer Verified Customer

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We had an awesome experience at Niello Volvo. They were able to get us in a car and worked with our credit union to get us the best deal for our situation. I will definitely recommend my friends They were able to get us in a car and worked with our credit union to get us the best deal for our situation. I will definitely recommend my friends and family!! More

by MOON_JAMAICA Verified Customer Verified Customer

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