ROSA POOL | Page 3

I went to ALM Mall of Georgia, Rosa Pool helped to find the right, I recommend to Rosa. Excellent job, excellent experience. Thank you ALM. - Rosa Pool the best the right, I recommend to Rosa. Excellent job, excellent experience. Thank you ALM. - Rosa Pool the best More

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sincere advice STAY AWAY FROM THIS DEALER . they are liars . They are very very kind people before you sign. but you sign today and come back tomorrow and they treat you worse than a trash. they are liars . They are very very kind people before you sign. but you sign today and come back tomorrow and they treat you worse than a trash. we financed a car in ALM mall of georgia. Mrs. Rosa Pool, very nice lady AT FIRST the day we signed, she told me that the car had a 3-day or 1,500-mile guarantee and that if there was anything wrong we could return it. she promised to wax the car she DID NOT DO ANYTHING to it in less than 24 hours we notified her that they had not done the waxing and she said we will call you to come back and I let her know that the car had a problem in the suspension and she promised me an appointment so that I will take it to be diagnosed , after 5 days NOTHING, so I went to the dealer to see what was happening , surprise 👎 all the sellers ignored us, nobody attended us. why? because we had already bought, we had already given a $10,000 down payment and they could no longer get money from us. The car stayed there after waiting hours for Sussanne (sale’s manager) since she ignored us. They called us two days later saying that the car was ready , they already had the diagnosis and that we should go pick it up. they signed 2 forms from WE OWE saying that they were going to repair the car and that they were going to order the parts. 3 days later they call me saying that THEY ARE NOT GOING TO REPAIR IT, I HAVE TO TAKE IT TO CADILLAC. I told her you signed and I can't keep an $80,000 car and have to repair it if they don't repair it I'm going to return the car ,to which she spoke with her manager and called me and told me MY MANAGER SAYS THAT IF YOU DON'T WANT THE CAR, BRING IT AND LEAVE IT BEHIND THE DEALER AND THEY ARE GOING TO REPORT TO THE BANK THAT TOU DIDN’T WANT IT , OF COURSE THIS WILL AFFECT YOUR CREDIT I'M SORRY I'M NOT THE BOSS AND I CAN'T DO ANYTHING everything the seller promised was a lie. If I go and leave the car they will report my credit, all the dealers are liars , especially this one. do not trust what they promise when they already have payment from the bank they will no longer care about anything More

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Fui con un amigo a comprar una troca y la verdad te dan un exelente trato pregunta por la srta. Rosa Pool es muy amable 100% recomendable. un exelente trato pregunta por la srta. Rosa Pool es muy amable 100% recomendable. More

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Rosa was so helpful, stayed late just to accommodate us. We came 3 hrs away to buy vehicle she stayed in constant contact. Amazing from start to finish! We came 3 hrs away to buy vehicle she stayed in constant contact. Amazing from start to finish! More

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Una excelente vendedora muy buena a tension explicación de la mejor la recomiendo al cien por ciento 😀😀 de la mejor la recomiendo al cien por ciento 😀😀 More

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Rosa and Tom did an amazing job working out our trade and purchase of a new car. We were driving in from out of town and they had everything ready to go when we arrived to make it a quick and easy transacti purchase of a new car. We were driving in from out of town and they had everything ready to go when we arrived to make it a quick and easy transaction. We will definitely use Rosa again in the future. More

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They went above and beyond to get the numbers where we wanted. Rosa Pool and Ken Dew were so nice and helpful, they are awesome! I will definitely be doing business with them again and recommending my fri wanted. Rosa Pool and Ken Dew were so nice and helpful, they are awesome! I will definitely be doing business with them again and recommending my friends and family to this dealership! More

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Rosa & Jeff were as helpful in my purchase as anybody could. Rosa was FANTASTIC as my salesperson!! I hope I can return her kindness by sending more clients Rosa's way. Jeff extended himself when getting could. Rosa was FANTASTIC as my salesperson!! I hope I can return her kindness by sending more clients Rosa's way. Jeff extended himself when getting the vehicle from Georgia to Ohio was meeting obstacles. He and Rosa got it done. I am very appreciative. More

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Living in Ohio, a long way from Buford, Ga., I bought a Macan from this dealership. Through pictures, data and dialogue with Rosa ( sales person ), the process was flawless. Rosa made it that way! Rosa hel Macan from this dealership. Through pictures, data and dialogue with Rosa ( sales person ), the process was flawless. Rosa made it that way! Rosa helped in the transportation of the auto as well. Can't be anymore complimentary about buying a vehicle. More

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Travis Foster spent the time to send me information on numerous cars that he knew I would be interested in after our first phone conversation. He did this in preparation of my first visit to the dealershi numerous cars that he knew I would be interested in after our first phone conversation. He did this in preparation of my first visit to the dealership. Unfortunately Travis was with another customer when I arrived. Rosa Pool offered to help me if I did not want to wait. She took the time to listen to what I was looking for in a car and she pulled up numerous options for me that had the features and price range I was looking for. She was patient and never seemed rushed as I test drove several cars. She was not pushy at all and seemed genuinely interested in finding the right car for me. I would definitely buy my next car from ALM Mall of GA. More

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