RT Ives | Page 4

The advisor was very helpful. He available at my appointment time. He kept me inform on what was going on. He available at my appointment time. He kept me inform on what was going on. More

by BASTONEKAREN Verified Customer Verified Customer

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Customer. \nService is excellent services.Perfection.I wouldn't take my car any other place \nService is excellent services.Perfection.I wouldn't take my car any other place More

by venetta760 Verified Customer Verified Customer

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Extremely slow for the simplest of services, had an appointment and waited over 3 hours for an inspection. Older guy at the desk is rude as well, very disappointing to have him ignore you for ten minut appointment and waited over 3 hours for an inspection. Older guy at the desk is rude as well, very disappointing to have him ignore you for ten minutes as he just sits there and does nothing…. More

by EMMA9350 Verified Customer Verified Customer

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People are very friendly, answers the questions you ask, very professional, very helpful. Group good group to work with. very professional, very helpful. Group good group to work with. More

by Suffice Verified Customer Verified Customer

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Front desk could’ve used more help, but everybody was nice and helpful. Came in for a recall. nice and helpful. Came in for a recall. More

by CINDYDOUGLAS2011 Verified Customer Verified Customer

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The service department did not properly check for a leak in my tire and had me leave the dealership with a tire PSI that was dangerously low. The next day, the tire was completely flat and the vehicle was u in my tire and had me leave the dealership with a tire PSI that was dangerously low. The next day, the tire was completely flat and the vehicle was unable to be driven. When the service team properly checked the leak after the tire was completely flat, they all of the sudden discovered the leak. This department is lucky my tire did not blow out on the way home which could have caused a major accident, resulting in a lawsuit against them. I do not trust the service department at this dealership. They have attempted to charge me for services covered under my warranty, well knowing that the service was covered. I regret purchasing my vehicle from this dealership. More

by sierra.meszaros Verified Customer Verified Customer

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Helpful. Checked per warranty. Been going there for several years as I purchased 2 cars x. Checked per warranty. Been going there for several years as I purchased 2 cars x. More

by JANEBRUMLEY Verified Customer Verified Customer

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They could not fix my engine indicator light, as it turned on again, when I pad and started driving after the service. I came back right away and made an appointment to bring it on Saturday, when I bro turned on again, when I pad and started driving after the service. I came back right away and made an appointment to bring it on Saturday, when I brought it, no one helped me, and RT said to come back another day, The third time still was not fixed. When am not going to use this dealership anymore. More

by lRODA_777 Verified Customer Verified Customer

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The staff were very welcoming upon my arrival. I will always hope that the greeting i had received upon the process will continue I will always hope that the greeting i had received upon the process will continue More

by JASONWINN43 Verified Customer Verified Customer

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THE WORSE SERVICE DEPT EVER! No one ever knows anything and communication is the worse! No one ever knows anything and communication is the worse! More

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