RT Ives | Page 7

Very friendly cheerful staff the try their best to make you happy and keep you informed you happy and keep you informed More

by V.B.ARMMINISTORAGE Verified Customer Verified Customer

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Slow, unprofessional, expensive. It took me almost 5 minutes to be greeted although there was a service member on her phone, with her feet up. My advisor was curt. Service is overpri It took me almost 5 minutes to be greeted although there was a service member on her phone, with her feet up. My advisor was curt. Service is overpriced. More

by csfitz23 Verified Customer Verified Customer

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Do not take this rating as bad for the dealership but on Kia. I don't and can't understand how the maker of my vehicle can't find the proper part for my Sorento. The dealer orders the part using the same pa Kia. I don't and can't understand how the maker of my vehicle can't find the proper part for my Sorento. The dealer orders the part using the same part # on the old part and it does not fit. Figure that one out! More

by Christina.daley Verified Customer Verified Customer

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I would rate them a zero if it allowed me to. The service is awful. The service is awful. More

by N/A Verified Customer Verified Customer

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The overall service was good however the customer service was less than desirable. This is also my 5th time doing a survey for the same encounter..I have received surveys via phone call, text, and email all was less than desirable. This is also my 5th time doing a survey for the same encounter..I have received surveys via phone call, text, and email all for the same visit over a month ago. More

by ELMIZZLE Verified Customer Verified Customer

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Everyone is always super friendly and helpful. The services are always quick and if it takes longer they have always warned me up front. The services are always quick and if it takes longer they have always warned me up front. More

by TPENNELL91 Verified Customer Verified Customer

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My Carnival was serviced quickly and correctly. Everyone I came in contact with was very professional and courteous. Everyone I came in contact with was very professional and courteous. More

by Tractor007 Verified Customer Verified Customer

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Everyone was very helpful and nice. Over all everything went quickly. Very pleased with everything Over all everything went quickly. Very pleased with everything More

by LANNINGSIERRIA Verified Customer Verified Customer

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I loved the video of the work carried out by the technician working on my car, technician working on my car, More

by BHOLMES9 Verified Customer Verified Customer

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There was an issue finding the appointment for my husband and a gentleman figured it out for him but there was a lady at the front desk that was extremely rude. She had a bad attitude & was intentionally rud and a gentleman figured it out for him but there was a lady at the front desk that was extremely rude. She had a bad attitude & was intentionally rude. I wish I got her name. When didn’t see his name right away, instead of trying to look up the phone number, an email, correctly spelling his name, she tried to just send him away & make him schedule another appointment. Luckily, another worker overheard and actually did their job and found him in the system. Any questions my husband asked was met with a rude and sarcastic response. More

by Tanner.Petersen01 Verified Customer Verified Customer

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