RT Ives | Page 8

Exceptional service/professionalism/and attention to detail in customer services-support. Senior Service Advisor -- R.T.Ives, Jr., spearheads an outstanding service staff and crew! detail in customer services-support. Senior Service Advisor -- R.T.Ives, Jr., spearheads an outstanding service staff and crew! More

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They were rude and I was treated dismissively. was supposed to have an appointment for seven days later and they did not set my appointment even though I thought I was coming there was supposed to have an appointment for seven days later and they did not set my appointment even though I thought I was coming there More

by tpearce Verified Customer Verified Customer

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Service was excellent. They offered. To drive me home instead of waiting. I said that I like to go shopping at Lowe’s but thanks so much for offer a ride home. They offered. To drive me home instead of waiting. I said that I like to go shopping at Lowe’s but thanks so much for offer a ride home. More

by PPASQUALINO6591 Verified Customer Verified Customer

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I was there for a bit but they fixed my recall item on my car which was amazing! Didn’t mind the extra time they took to walk out of there all fixed up car which was amazing! Didn’t mind the extra time they took to walk out of there all fixed up More

by MCARDWELL0 Verified Customer Verified Customer

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Good music for the wait, and the customer service representative was nice, so very good! representative was nice, so very good! More

by smithjabron4 Verified Customer Verified Customer

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always treat you with respect do a great job on service I have purchased for kia sense 2012 they’ve all been a remarkable experience I have purchased for kia sense 2012 they’ve all been a remarkable experience More

by RICKHENNCONSULTING Verified Customer Verified Customer

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I waited for my vehicle and there were no issues with my service. In addition the wait time was not long. service. In addition the wait time was not long. More

by JL2011 Verified Customer Verified Customer

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No communication. Fraudulent service department. Did not fix my car. Back in the shop same day as it was "fixed" after 18 days of waiting for repairs. Had to take off Fraudulent service department. Did not fix my car. Back in the shop same day as it was "fixed" after 18 days of waiting for repairs. Had to take off work and go in person to get status. Worst service I have ever experienced anywhere. More

by eric.cutright83 Verified Customer Verified Customer

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In and out in short period of time and like the movie of what they are doing outstanding service at the desk great job to all what they are doing outstanding service at the desk great job to all More

by JARHEADRET86 Verified Customer Verified Customer

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I have always had a wonderful experience at Southern Kia in Virginia 3. They are always courteous! in Virginia 3. They are always courteous! More

by gigiatwood16 Verified Customer Verified Customer

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