Rachael Mergott
Rachael Mergott at Crest Volvo Cars

Rachael Mergott

Volvo Certified Finance Director

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.8
127 Reviews

Dealership Experience

4 yrs, 10 mos

Industry Experience

7 yrs, 11 mos

Languages Spoken

English English

4.8

127 Reviews

Write a Review

127 Reviews of Rachael Mergott

July 01, 2025

Dealership Rating
Employee Rating

The staff is very friendly and courteous. They provided all the answers to all my questions. This is my 2nd purchase from this dealership and I will continue to come back again. More

by Ejfonseca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 01, 2025

Dealership Rating
Employee Rating

Great sales experience with Tim Warner. Extremely professional and helpful. Would recommend purchasing a car here. More

by ahaley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 26, 2025

Dealership Rating
Employee Rating

Bryce was very helpful. Simone else dropped the ball and didn’t book the appointment. Bryce was able to get me in the next day More

by PC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 18, 2025

Dealership Rating
Employee Rating

great experience. barry was easy to work with. finance transaction was smooth. would do business with them again. More

by msgoldman77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry Pinlac

Jun 19, 2025

Crest Volvo Cars responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with Barry and that the finance process was smooth. We look forward to welcoming you back for your next vehicle purchase!

June 05, 2025

Dealership Rating
Employee Rating

i would never buy a car from any volvo dealership other than crest. they make car buying the most user friendly experience ever. More

by goldstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2025

Crest Volvo Cars responded

Thank you! We're thrilled to hear that you had such a positive experience with us. Making car buying user-friendly is our top priority, and we appreciate your trust in us. Looking forward to serving you again in the future!

June 02, 2025

Dealership Rating
Employee Rating

I had a great transaction with Barry. He was honest, transparent and great to work with. More

by msgoldman77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Barry Pinlac

Jun 03, 2025

Crest Volvo Cars responded

Thank you for your kind words! We're happy to hear Barry provided honest and transparent service and made your transaction a great experience. We appreciate your business!

May 28, 2025

Dealership Rating
Employee Rating

Super nice sales staff, service technicians and administrative personnel. The best we’ve ever had the pleasure of working with! More

by Mary Ann
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jun 05, 2025

Crest Volvo Cars responded

Mary Ann, thank you for your wonderful review! We are thrilled to hear that you had such a positive experience with our sales staff, service technicians, and administrative personnel. It’s our goal to provide excellent service, and we are glad to know that we met your expectations. We appreciate your kind words and look forward to continuing to serve you in the future!

May 28, 2025

Dealership Rating
Employee Rating

Everyone I worked with was efficient and professional. Overall pretty positive experience for buying a car. More

by krysshayne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alan Orozco

May 29, 2025

Crest Volvo Cars responded

Thank you for your feedback! We're glad to hear you had a positive experience and that our team was efficient and professional.

May 07, 2025

Dealership Rating
Employee Rating

No pressure at all. They let me decide for myself if it was a right fit for me. The financial agent was friendly and a pleasure to talk to. The service department was Ex More

by Srludwig2017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 08, 2025

Crest Volvo Cars responded

Thank you so much for sharing your experience! We’re thrilled to hear that you felt no pressure and were able to make the decision that was best for you. It's wonderful to know our financial agent and service department left such a positive impression. We truly appreciate your recommendation and look forward to helping you again in the future. Thanks again for the kind words, and we’re excited to assist you with your next purchase!

May 02, 2025

Dealership Rating
Employee Rating

Excellent New Car Buying Experience. Mike was very helpful and pleasant to work with through the whole process. More

by dkpzy1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 06, 2025

Crest Volvo Cars responded

Thank you for sharing your experience! We're thrilled to hear that your new car buying journey was excellent and that Mike provided helpful and pleasant support throughout the process. Making the experience smooth and enjoyable is always our goal, and it's great to know Mike delivered on that. We appreciate your business and hope you enjoy your new vehicle!

1
...

Dealership Inventory (442 Vehicles)

used 2022 Volvo XC60 car, priced at $35,855
2022 Volvo XC60
used
Onyx Black Metallic exterior
Unknown
All-wheel Drive
new 2025 Volvo XC60 car, priced at $52,360
2025 Volvo XC60
new
Bright Dusk exterior
Unknown
All-wheel Drive
new 2025 Volvo XC90 Plug-In Hybrid car, priced at $75,155
2025 Volvo XC90 Plug-In Hybrid
new
Denim Blue exterior
Unknown
All-wheel Drive
new 2025 Volvo XC90 Plug-In Hybrid car, priced at $75,805
2025 Volvo XC90 Plug-In Hybrid
new
Crystal White Pearl exterior
Unknown
All-wheel Drive
used 2022 Volvo XC60 car, priced at $30,867
2022 Volvo XC60
used
Denim Blue Metallic exterior
Unknown
All-wheel Drive
new 2025 Volvo XC90 Plug-In Hybrid car, priced at $82,405
2025 Volvo XC90 Plug-In Hybrid
new
Mulberry Red exterior
Automatic
All-wheel Drive