Rachel Alvey
Rachel Alvey at Tom Clark Auto Park

Rachel Alvey | Page 17

Service Advisor

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.9
214 Reviews
4.9

214 Reviews

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214 Reviews of Rachel Alvey

November 14, 2024

Dealership Rating
Employee Rating

The work was done in the time that was expected. The caddy was purring as it came out of the shop. More

by MGHENRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We’re thrilled to hear that your Cadillac was purring and that we met your timing expectations. At James Wood Chevrolet Denton, we strive to provide top-notch service, and it's great to know we hit the mark for you. We look forward to seeing you again next time! Sincerely, James Wood AutoPark Management | 940-591-9663

November 13, 2024

Dealership Rating
Employee Rating

Rachel is always my advisor when I bring my car in. I always look forward to seeing her & her smile& her customer service is exceptional. I feel like family here when I bring my car in for service. I’m More

by spoiled_diva33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We truly appreciate your kind words about Rachel's service, and we're thrilled to hear that you love your brand-new Cadillac. It's great to know that you feel like family at James Wood Chevrolet Denton. We look forward to seeing you again for your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

November 10, 2024

Dealership Rating
Employee Rating

Excellent communication! Service advisor and technician were thorough and prompt with diagnosis of warranty covered issue. More

by JONATHANPONSONBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Belew, Taylor Adams

Nov 13, 2024

Tom Clark Auto Park responded

Thank you so much for your kind words! We're thrilled to hear that our service advisor and technician provided you with excellent communication and a prompt diagnosis of your warranty-covered issue. At James Wood Chevrolet Denton, we strive to ensure our customers receive the best service possible. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 10, 2024

Dealership Rating
Employee Rating

Everyone was helpful & friendly. Service time was excellent my wait time was short. Waiting area clean & pleasant. More

by LKJGBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at James Wood Chevrolet Denton, and that our team was helpful and friendly. It's great to know that you appreciated the short wait time and the cleanliness of our waiting area. We look forward to welcoming you back next time! Sincerely, James Wood AutoPark Management | 940-591-9663

November 10, 2024

Dealership Rating
Employee Rating

Sam got me in and out, she is awesome. . got it done even when I came in on wrong day ! More

by JBALL67.JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that you had such a great experience at James Wood Chevrolet Denton and that Sam was able to assist you efficiently, even on the wrong day. Your satisfaction is our priority, and we hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

November 08, 2024

Dealership Rating
Employee Rating

Easy to deal with. Understood warranty for my Cadillac. Customer’s lounge nice. Quick service. More

by kaperry31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that your experience at James Wood Chevrolet Denton was smooth and that you appreciated our service and customer lounge. We strive to provide quick and efficient service, especially for our Cadillac customers. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

November 06, 2024

Dealership Rating
Employee Rating

was greeted and taken care of very quickly . . was offered to be taken back to work but did not need it. More

by mtorres.mt92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Taylor Adams

Nov 08, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We're glad to hear you were greeted and taken care of quickly at James Wood Chevrolet Denton. If you ever need assistance in the future, whether it's a ride back to work or anything else, please don't hesitate to reach out. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

November 04, 2024

Dealership Rating
Employee Rating

Rachel and the service team made for a great experience. Thank you to James Wood Dealership for a great experience. More

by CHRIS.TROTTER.89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: London.

Nov 06, 2024

Tom Clark Auto Park responded

We’re thrilled to hear that you had a great experience with our service team at James Wood Chevrolet Denton. Your feedback means a lot to us. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 03, 2024

Dealership Rating
Employee Rating

Great service and great communication on my service timing and excellent service area to wait while my car was processed. More

by randallocke65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2024

Tom Clark Auto Park responded

Thank you so much for your kind words! We’re thrilled to hear that you experienced great service and communication during your visit to James Wood Chevrolet Denton. We strive to provide excellent facilities and keep our customers informed. We look forward to seeing you again for your future service needs! Sincerely, James Wood AutoPark Management | 940-591-9663

November 02, 2024

Dealership Rating
Employee Rating

Always a good experience when I get my car serviced here. Rachel is great to work with. More

by LM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2024

Tom Clark Auto Park responded

Thank you for your kind words! We’re thrilled to hear that you consistently have a good experience at James Wood Chevrolet Denton and that Rachel has been fantastic to work with. We appreciate your feedback and look forward to seeing you again for your next service! Sincerely, James Wood AutoPark Management | 940-591-9663

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