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Rachel Alvey
Rachel Alvey at Tom Clark Auto Park

Rachel Alvey | Page 18

Service Advisor

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.9
214 Reviews
4.9

214 Reviews

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214 Reviews of Rachel Alvey

October 31, 2024

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Employee Rating

Rachel is a very important assest to The Cadillac team. .. She goes above and beyond the call of duty and always has a smile on her face. Rachel is very professional and knows all about the service. Thank More

by AMYWROBLEDAVIS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Nov 02, 2024

Tom Clark Auto Park responded

Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Rachel at James Wood Chevrolet Denton. She truly exemplifies our commitment to customer service and it's great to know she has been so helpful with your XT5. We appreciate your kind words and look forward to assisting you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 31, 2024

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Employee Rating

Rachel Did a great job with a smile at keeping you informed of the progress. Of Our Cadillac More

by sterling
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 01, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at James Wood Chevrolet Denton and that Rachel kept you informed about your Cadillac. We appreciate your feedback and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 30, 2024

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Employee Rating

Everything is always awesome there! Rachel is the best, don't ever lose her! Always has a huge smile, very welcoming, great personality. More

by JIMMUNAFO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: London drove me and my daughter home and she was amazing as well

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Nov 01, 2024

Tom Clark Auto Park responded

Thank you for your fantastic review! We’re thrilled to hear that you had an awesome experience at James Wood Chevrolet Denton. Rachel truly is a valuable part of our team, and we appreciate your kind words about her welcoming nature and great personality. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 29, 2024

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Employee Rating

Rachel went above and beyond, we were pleased with her help, she informed us on what was done to our vehicle More

by sharongirtmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 31, 2024

Tom Clark Auto Park responded

Thank you for your fantastic review! We're thrilled to hear that Rachel went above and beyond to assist you and kept you informed about the work done on your vehicle. At James Wood AutoPark, we strive to provide exceptional service, and it's wonderful to know we met your expectations. We look forward to seeing you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

October 20, 2024

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Employee Rating

Rachel is always great. Charge for card not good when you can only write a 750.00 personal check. More

by PRISSYFRANCE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Adams , Franklin Wood

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Oct 23, 2024

Tom Clark Auto Park responded

Thank you for your feedback. We're glad to hear that you had a great experience with us at James Wood Chevrolet Denton. We understand your concern regarding the charge for the card limit. We appreciate your input as it helps us improve our services. If you have any more questions or feedback, please feel free to reach out to us directly. We look forward to serving you again! Sincerely, James Wood AutoPark Management | 940-591-9663

October 20, 2024

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Employee Rating

Rachel Alvey handle my problem very professionly ,got me a shuttle to my home she called with the cost of repairs and called when the job was completed.She is a great employee. More

by BMCMAHAN624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 22, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We’re thrilled to hear that Rachel provided you with professional service and kept you informed throughout the process. At James Wood Chevrolet Denton, we strive to ensure our customers have a positive experience. We appreciate your kind words and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 17, 2024

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Employee Rating

Quality service when I need it, great customer service personnel, and a fair price for the service performed.. More

by donpooley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 19, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We truly appreciate your feedback about the quality service and great customer service you experienced at James Wood Chevrolet Denton. We’re glad you found our pricing fair as well. We hope to see you again for your future automotive needs! Sincerely, James Wood AutoPark Management | 940-591-9663

October 17, 2024

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Employee Rating

Rachel is always very nice and professional with a smile on her face! She also has good candy in her bowl! 😂 More

by NANASPATRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 19, 2024

Tom Clark Auto Park responded

Thank you so much for your kind words! We're thrilled to hear that Rachel made your experience memorable with her professionalism and cheerful demeanor at James Wood Chevrolet Denton. We're also glad you enjoyed the candy! We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 15, 2024

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Employee Rating

Our experience has been top notch. The service was performed very well and professionally. We are very pleased with the service we have received from James Wood. More

by ARTBEHRENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Belew

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Oct 17, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that your experience with James Wood Chevrolet Denton was top-notch and that you were pleased with the professional service. We appreciate your feedback and hope to serve you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

October 11, 2024

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Employee Rating

I have always had such a great experience when I have work done to my car. More

by akms44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Blake Strickland

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Oct 14, 2024

Tom Clark Auto Park responded

Thank you so much for your kind words! We’re thrilled to hear that you've always had a great experience at James Wood Chevrolet Denton. We appreciate your trust in us for your car's needs and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

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