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Rachel Farrell
Rachel Farrell at Jim Norton Toyota Tulsa

Rachel Farrell | Page 3

Service Advisor

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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4.8
71 Reviews
4.8

71 Reviews

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71 Reviews of Rachel Farrell

April 23, 2024

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Employee Rating

Great service and attitude all the time and I appreciate it so I continue to make sure they are my favorite More

by fnfash98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Holmes, Greg Foster, Eric Cooper, Dakota Jacoby, Jeff Lauinger, Jeff 'Stewart' Cantrell , Auston Foster, Zeb Freter, Levi Hale

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Apr 24, 2024

Jim Norton Toyota Tulsa responded

Thank you for writing this amazing review for our team! At Jim Norton Toyota, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

April 22, 2024

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Service is very profeddional. The service consultant was the best. Do to a layoff i drive uber and i know cars. I am impressed with JN Toyota. Everything is top shelf. Above all t More

by geoquar
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Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 23, 2024

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Have a great day! Sincerely, Courtney, Jim Norton Auto Group

April 16, 2024

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Thank you for your great service and and more than helpful staff 10 years running. More

by tpresley0
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Recommend Dealer
Yes
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Apr 17, 2024

Jim Norton Toyota Tulsa responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Courtney, Jim Norton Auto Group

April 01, 2024

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Employees in service departments always helpful. Usually, quick turnaround. Positive experience.. Have bought and serviced cars at Jim Norton for many years More

by SUZMILLER4
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Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 02, 2024

Jim Norton Toyota Tulsa responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Courtney, Jim Norton Auto Group

April 01, 2024

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Quick check in for service, clean and friendly environment. Great explanation of what they were doing and when I needed to return for next check up. Absolutely loved that they washed my car befo More

by Cind Rappsilber
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Apr 02, 2024

Jim Norton Toyota Tulsa responded

Thank you for taking the time out of your day to share your wonderful experience with us! We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Courtney, Jim Norton Auto Group

April 01, 2024

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Very friendly staff and quick service. Comfortable waiting area. Glad we chose Jim Norton Toyota More

by DENISE_BURKHART
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Recommend Dealer
Yes
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Apr 02, 2024

Jim Norton Toyota Tulsa responded

Denise, thank you for writing this amazing review for our team! At Jim Norton Toyota, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

April 01, 2024

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Communication was very important to me. And she did communicated by email what I should expect. More

by senait.assefa
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Recommend Dealer
Yes
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Apr 02, 2024

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

March 30, 2024

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Great service at very reasonable prices. Treat you like they want your business and for you to return More

by TSENEY
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Service Time
Service Communication
Recommend Dealer
Yes
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Apr 01, 2024

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

March 29, 2024

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Extremely pleasant experience with everyone that was involved in getting my Tacoma back on the road. Thanks More

by MICHAEL
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Holmes, Josh Pippin , Steffanie McCarthy

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Apr 01, 2024

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review, Michael! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Courtney, Jim Norton Auto Group

March 28, 2024

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Really Great service. I would highly recommend Jim Norton Toyota for any of your vehicle needs. More

by CRDUPLISSEY
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Service Time
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Recommend Dealer
Yes
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Mar 29, 2024

Jim Norton Toyota Tulsa responded

We cannot thank you enough for your wonderful review of Jim Norton Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Courtney, Jim Norton Auto Group

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