Rachel Goal

We had a 10:00 AM appointment and were a few minutes late. It took us 2 1/2 hours for service and that was because we were "moved to the front of the line". At our previous service, we had tire pressu late. It took us 2 1/2 hours for service and that was because we were "moved to the front of the line". At our previous service, we had tire pressure in the right rear tire at 21 psi. It was checked and it was "ok". It was down to 21 psi the day before this last appointment, so we filled it to 37 psi. Turns out there was a nail in the tire which service tech removed and is fine. The appointment was for installation of rear mud guards, which had not been ordered when we had the front mud guards installed last time. Ron told us there would be no labor charge for the installation this time. Ron was not there on Saturday, and we were charged for the labor for the install. We knew we owed for the parts, but should not have been charged for the install. At least we got a $45 discount for the tire repair!! More

by dickbrewer25 Verified Customer Verified Customer

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Rachel was prompt, courteous and explained everything very clearly. It was a very good experience. very clearly. It was a very good experience. More

by RayD Verified Customer Verified Customer

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This is the best dealership in town. They always make me feel lucky to be a part of the Kia family. I wouldn’t take my car anywhere else. Kia of port charlotte feels like home. They always make me feel lucky to be a part of the Kia family. I wouldn’t take my car anywhere else. Kia of port charlotte feels like home. More

by ajathegreatthinker Verified Customer Verified Customer

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Great work, great prices, great people, great hours, great amenities, great attitude, and great experience! great amenities, great attitude, and great experience! More

by jakeh Verified Customer Verified Customer

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They are good hard working people. And they get the Job done. Not waiting along time for service And they get the Job done. Not waiting along time for service More

by TALA58 Verified Customer Verified Customer

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Port Charlotte Kia always takes good care of my car and me. They keep me up to date on qhat maintenance needs to be done. me. They keep me up to date on qhat maintenance needs to be done. More

by GATORSGIRL88 Verified Customer Verified Customer

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Rachel and Leslie have been incredible for multiple years now with everything from answering questions to simple oil changes to an extreme issue with my air conditioner that lasted about a month. They commun now with everything from answering questions to simple oil changes to an extreme issue with my air conditioner that lasted about a month. They communicate with each other and always find a way to make sure that things are explained and taken care of. Thank you! More

by tazkak Verified Customer Verified Customer

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Rachel and the whole team at port Charlotte Kia have been extremely helpful and efficient. After purchasing a used Kia at another dealership they have been so helpful. extremely helpful and efficient. After purchasing a used Kia at another dealership they have been so helpful. More

by esp5784 Verified Customer Verified Customer

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I try to schedule my Telluride’s service here whenever possible; it is professional, thorough, friendly and comfortable. It has equipment that with complimentary checks identified items needing attention possible; it is professional, thorough, friendly and comfortable. It has equipment that with complimentary checks identified items needing attention that dealers in Minneapolis miss. More

by alanmwatts Verified Customer Verified Customer

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Rachel was so helpful and fantastic in the service dept. She helped me understand and set up the technical part of my Niro., I was so frustrated with all of it and the book in the car was no help to someone She helped me understand and set up the technical part of my Niro., I was so frustrated with all of it and the book in the car was no help to someone who has little knowledge of computers. Kudu++ to her. I will definitely recommend her to anyone I refer to Kia in Port Charlotte. More

by momoits Verified Customer Verified Customer

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