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Rachel Goal
Rachel Goal at Kia of Port Charlotte

Rachel Goal

Service Advisor

Kia of Port Charlotte

202 Tamiami Trail
Port Charlotte, FL 33953

4.7
796 Reviews
4.7

796 Reviews

Write a Review

Dealership Experience

9 yrs, 8 mos

Industry Experience

9 yrs, 8 mos

796 Reviews of Rachel Goal

January 25, 2026

Dealership Rating
Employee Rating

Always a good experience. Staff has always been pleasant and professional. Waiting area for service is comfortable. More

by Shaun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Estevez , Maria Lobos

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Jan 25, 2026

Kia of Port Charlotte responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Kia of Port Charlotte!

January 22, 2026

Dealership Rating
Employee Rating

The dealership and service advisor were wonderful to deal with. Will be going back again for service. More

by sporfidio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 22, 2026

Kia of Port Charlotte responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 18, 2026

Dealership Rating
Employee Rating

Provide good service and quick turn around time on getting serviced. Courtesy ride was exceptional! More

by walcottmarie960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 18, 2026

Kia of Port Charlotte responded

Thanks for sharing about your experience with Kia of Port Charlotte. We appreciate your business and hope to see you again soon!

January 17, 2026

Dealership Rating
Employee Rating

Always do our major mileage work here before heading home to Michigan for the long drive. More

by c_baumeister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Adams , Kevin

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Jan 17, 2026

Kia of Port Charlotte responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Kia of Port Charlotte, we look forward to having you as a valued customer for many years to come!

January 17, 2026

Dealership Rating
Employee Rating

Always receive great service at the dealership. Have purchased three new cars from them over years and have always been happy. More

by badsdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 17, 2026

Kia of Port Charlotte responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 16, 2026

Dealership Rating
Employee Rating

Threre was great servoce. Also everything was done on time, The lounge was awesome. The bathrooms were verry clean. More

by JOHN@1STCHARLOTTE.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt, Leslie Adams, Maria Trillas, Donte Anderson, Anthony Estevez, Ron Munday

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Jan 16, 2026

Kia of Port Charlotte responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 15, 2026

Dealership Rating
Employee Rating

I wouldn’t take my KIA anywhere else and that is mainly due to my service rep, Rachel Goal. I trust in Rachel completely. She makes sure everything I need gets done and done to perfection. The mechanics More

by goofygal11463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 15, 2026

Kia of Port Charlotte responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 15, 2026

Dealership Rating
Employee Rating

I was able to get my Kia Carnival in for service at a convenient time and the service was done quickly. I appreciate the detailed report at the end and the courteous workers throughout. More

by DENISE39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt, Leslie Adams, Maria Trillas, Ron Munday , Chris

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Jan 15, 2026

Kia of Port Charlotte responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Kia of Port Charlotte.

January 14, 2026

Dealership Rating
Employee Rating

Great sales guy. ....TED. He is always nice and I feel like I can always trust him More

by minihill27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Teddy Castelo, Blake Jones

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Jan 14, 2026

Kia of Port Charlotte responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Kia of Port Charlotte. We look forward to having you as one of our valued customers for many more years to come!

January 12, 2026

Dealership Rating
Employee Rating

The service is very good, and friendly. The lounge is very clean and comfortable while waiting for my car. More

by ian.flett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 12, 2026

Kia of Port Charlotte responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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