Rachel Goal
Rachel Goal at Kia of Port Charlotte

Rachel Goal | Page 65

Service Advisor

Kia of Port Charlotte

202 Tamiami Trail
Port Charlotte, FL 33953

4.7
687 Reviews
4.7

687 Reviews

Write a Review

Dealership Experience

8 yrs

Industry Experience

8 yrs

687 Reviews of Rachel Goal

February 28, 2022

Dealership Rating
Employee Rating

Everytime I come in i get the best customer experience possible. I would not choose another dealership. They are top notch! More

by ZACHARYLAURIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt , Jacob Scanlon

Mar 01, 2022

Kia of Port Charlotte responded

Thank you for your positive review regarding our Service Department!

February 27, 2022

Dealership Rating
Employee Rating

I went in for my first oil change, the car wasn't under my name but my miothers which is totally wrong. Was told i might have some courtesy services. Had to pay $21.60 to replace the drivers side windshiel More

by MRAY3019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jacob Scanlon , Steven Reinhardt

Mar 01, 2022

Kia of Port Charlotte responded

Thank you for your feedback. Your review has been passed along to our Service Manager so improvements can be made.

February 26, 2022

Dealership Rating
Employee Rating

I was not satisfied with the service because I don't trust the job well, as they didn't wash my car as the promised they would. More

by ITOVILLADA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jacob Scanlon

Mar 01, 2022

Kia of Port Charlotte responded

Thank you for your feedback. We do wash our service vehicles, however they are not detailed. This might account for the perception that it was not washed. Nonetheless, we apologize for any negative experience you may have had and hope that you return so that you can see the many improvements underway in our service department!

February 26, 2022

Dealership Rating
Employee Rating

Great experience again just like it was in 2018 when I bought my first Kia Forte. More

by Stevetired2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Salamone

Feb 28, 2022

Kia of Port Charlotte responded

Thank you for your return business and for your positive review!

February 25, 2022

Dealership Rating
Employee Rating

I have always had a great experience at Kia Port Charlotte. Highly recommended. Staff members are pleasant, attentive, and helpful from arrival to departure! More

by NANCYSANDOLLAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Shallow, Jordan Ray

Feb 26, 2022

Kia of Port Charlotte responded

Thank you for your five star review!

February 23, 2022

Dealership Rating
Employee Rating

Very nice employees. Efficient. Car well taken care of, everything checked out & working well. Car clean & washed. More

by MILLTOWNGIRL
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt

Feb 24, 2022

Kia of Port Charlotte responded

Thank you for taking the time to share your positive experience with our Service Department!

February 23, 2022

Dealership Rating
Employee Rating

Everything was great, friendly service, washed my car which I was not expecting. and I was able to work on good wifi the whole time! More

by JOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 24, 2022

Kia of Port Charlotte responded

We appreciate your positive comments regarding your experience with our Service Department!

February 22, 2022

Dealership Rating
Employee Rating

I felt my service experience was a very professional and friendly one. My service writer was knowledgeable and kept me informed the entire time of my visit. More

by JBURKE307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 23, 2022

Kia of Port Charlotte responded

Thank you for sharing your five star review regarding our Service Department!

February 22, 2022

Dealership Rating
Employee Rating

Very good service, went the extra mile. I will be back. Very fast and neat. Coffee was good More

by PAULEVERITT24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt , Jay Calderon, Jacob Scanlon , Brent Strickland

Feb 23, 2022

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our Service Department!

February 22, 2022

Dealership Rating
Employee Rating

Got me on my way sooner than expected and did everything that was needed at that time More

by PAULMULLEN_99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt , Jay Calderon, Jacob Scanlon , Brent Strickland

Feb 23, 2022

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our service department!

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