Rachel Goal
Rachel Goal at Kia of Port Charlotte

Rachel Goal | Page 75

Service Advisor

Kia of Port Charlotte

202 Tamiami Trail
Port Charlotte, FL 33953

4.7
815 Reviews
4.7

815 Reviews

Write a Review

Dealership Experience

9 yrs, 10 mos

Industry Experience

9 yrs, 10 mos

815 Reviews of Rachel Goal

March 23, 2022

Dealership Rating
Employee Rating

Always very professional and concerned about my reason for being there as soon as I pull in they are there to greet me More

by Lennydamelio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Bolt, Henry Bonilla, Jay Calderon

Mar 24, 2022

Kia of Port Charlotte responded

Thank you for sharing your five star experience with our team!

March 23, 2022

Dealership Rating
Employee Rating

I appreciated the communication and updates on our car. Work was completed very quickly, great customer response to getting our car back to us. More

by NANCYSPRAGUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 24, 2022

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our Service Department!

March 23, 2022

Dealership Rating
Employee Rating

Read some really poor reviews, but I had no problem with my service. I did not lease my car from this dealership because they were more expensive on the lease price, but will consider them next year. More

by wmoore6228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 24, 2022

Kia of Port Charlotte responded

Thank you for your positive review! A majority of our reviews are five star but we do fall short from time to time. We work diligently on making improvements based on feedback.

March 23, 2022

Dealership Rating
Employee Rating

I love kia port Charlotte. The service is always excellent. Rachel was great. I refer people to you all the time More

by serabalderston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 24, 2022

Kia of Port Charlotte responded

Thank you for your five star review!

March 22, 2022

Dealership Rating
Employee Rating

Traveling through the area and needed to have car serviced. Went to website to schedule an appointment on a Friday and was able to get in on Monday. Dealership is very nice and staff very friendly. W More

by dmyers6281
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Henry Bonilla

Mar 24, 2022

Kia of Port Charlotte responded

We appreciate your positive comments and hope to see you again!

March 21, 2022

Dealership Rating
Employee Rating

Good service very nice people I get my car from them again. I love my kia More

by aliciarawls27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt , Henry Bonilla, Jay Calderon, Jacob Scanlon

Mar 24, 2022

Kia of Port Charlotte responded

Thank you for your five star review!

March 20, 2022

Dealership Rating
Employee Rating

I went for an oil change and was told it would be an hour. My car sat in the done line for quite some time before the salesman told me twice he would be right with me then 10+ minutes later I asked ano More

by NAUTIVENICEGIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Henry Bonilla

Mar 21, 2022

Kia of Port Charlotte responded

Please accept our apologies for not meeting your expectations. We are currently making many improvements in our Service Department and we look forward to providing a better experience for you in the future.

March 19, 2022

Dealership Rating
Employee Rating

Excellent service and Henry was great to work with! My car was done in a very timely manner as well. More

by SHARONRODELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Henry Bonilla

Mar 21, 2022

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our Service Department!

March 18, 2022

Dealership Rating
Employee Rating

They were very understanding and listened to me completely. I had to wait almost 2 hours but they had a nice place to sit. Snacks and Drinks were offered and they had good wifi and charging station More

by CHEVYGIRL2611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 21, 2022

Kia of Port Charlotte responded

We appreciate your five star review!

March 17, 2022

Dealership Rating
Employee Rating

Feels like family from the moment you walk in the doors! Excellent service in all departments! Love this dealership! More

by my2tweenies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 17, 2022

Kia of Port Charlotte responded

Thank you for your five star review!

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