Rachel Goal
Rachel Goal at Kia of Port Charlotte

Rachel Goal | Page 76

Service Advisor

Kia of Port Charlotte

202 Tamiami Trail
Port Charlotte, FL 33953

4.7
815 Reviews
4.7

815 Reviews

Write a Review

Dealership Experience

9 yrs, 10 mos

Industry Experience

9 yrs, 10 mos

815 Reviews of Rachel Goal

March 16, 2022

Dealership Rating
Employee Rating

This was my first visit with Rachel Goal as a service advisor, she was very attentive and understood everything I wanted done. All the work on my vehicle has been completed promptly. I won't hesitate t More

by GHRISOULIS
Recommend Dealer
Yes
Mar 17, 2022

Kia of Port Charlotte responded

Thank you for your positive review. We look forward to seeing you again!

March 16, 2022

Dealership Rating
Employee Rating

I'm very pleased with the service that I received from the service department yesterday. More

by sfkeene51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 17, 2022

Kia of Port Charlotte responded

We appreciate you taking the time to leave your positive review regarding our Service Department!

March 15, 2022

Dealership Rating
Employee Rating

Promised me that the job would take only one and a half hours to do and took nearly 3 hours. They didn't wash or vacuum the vehicle. First visit they did. More

by griffinrider597331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt

Mar 16, 2022

Kia of Port Charlotte responded

Apologies for the work taking longer than estimated on your vehicle. Your review has been passed on to our Service Manager for review as we continue to make improvements in our service department.

March 14, 2022

Dealership Rating
Employee Rating

Everyone I have interacted with at the dealership was so helpful and understanding. They listened to me and answered all my questions. And found the best car to fit my needs. Service department was so help More

by CHEVYGIRL2611
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Early

Mar 16, 2022

Kia of Port Charlotte responded

We appreciate you sharing your positive experience with our team!

March 12, 2022

Dealership Rating
Employee Rating

great experience from start to finish. very friendly staff and knowledgeable also! made everything as smooth and simple as possible! More

by EBONILLA76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt , Henry Bonilla, Jay Calderon, Jacob Scanlon

Mar 12, 2022

Kia of Port Charlotte responded

Thank you for your five star review regarding our service department!

March 12, 2022

Dealership Rating
Employee Rating

Rachel was very effenient and very nice! She made everything go smoothly for us. We love pleasant public relations representing your company! She is doing a great job! More

by TOWNSHIPBABE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 12, 2022

Kia of Port Charlotte responded

Thank you for sharing your five star experience with Rachel!

March 12, 2022

Dealership Rating
Employee Rating

Tim Lawhorn, our sales rep, was upfront and honest, a rare find. We found the SUV we wanted, and bought it at the advertised price, which was well below the average sales price for the car. There were n More

by prhnkp
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt , Henry Bonilla, Jay Calderon, Timothy Lawhorn, Jacob Scanlon, Afro Edtebrx

Mar 12, 2022

Kia of Port Charlotte responded

Thank you for sharing your five star review!

March 11, 2022

Dealership Rating
Employee Rating

Their waiting room makes if feel like I am at my office. Good background music. They greet you immediately. More

by TMALONE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt , Henry Bonilla, Jay Calderon, Jacob Scanlon

Mar 12, 2022

Kia of Port Charlotte responded

Thank you for your five star review!

March 09, 2022

Dealership Rating
Employee Rating

Always courteous and service is exceptional! You don’t have to wait long at all. More

by AHULL62548
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 09, 2022

Kia of Port Charlotte responded

Thank you for sharing your positive experience with Rachel in Service!

March 08, 2022

Dealership Rating
Employee Rating

Friendly and helpful and quick nice good wonderful good happy fun fun neat knowing good More

by ALOHAKEN73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt , Henry Bonilla, Jay Calderon, Jacob Scanlon

Mar 09, 2022

Kia of Port Charlotte responded

Thank you for your positive review of our Service Department

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