Rachel Shafer
Rachel Shafer at Ken Ganley Westside Imports
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Rachel Shafer | Page 4

Sales Consultant

Ken Ganley Westside Imports

25730 Lorain Road
North Olmsted, OH 44070

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5.0
79 Reviews

Dealership Experience

4 yrs, 10 mos

Languages Spoken

English English

5.0

79 Reviews

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79 Reviews of Rachel Shafer

June 25, 2022

Dealership Rating
Employee Rating

I am very impressed with the service that I received at the Ken Ganley Westside Imports Subaru dealership. Sales force and customer service was outstanding and surpassed my expectations. More

by JGUISER
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sandi Kuzma, Robert Brown

Jun 26, 2022

Ken Ganley Westside Imports responded

Hi, thank you so much for your positive comments about Ken Ganley Hyundai North Olmsted! If you have any further questions, please give us a call. We're always happy to help!

June 07, 2022

Dealership Rating
Employee Rating

Everyone was knowledgeable, nice and friendly. Had the best experience buying my Subaru. I highly recommend this dealership. More

by EH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Asif Kassam , Igor Zaiats

Jun 08, 2022

Ken Ganley Westside Imports responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

June 07, 2022

Dealership Rating
Employee Rating

This was the easiest car buying experience I have ever had. From the salesperson, to the finance manager. Great experience. More

by JH
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Asif Kassam , Keith Rivers, Igor Zaiats

Jun 08, 2022

Ken Ganley Westside Imports responded

Hi, thank you for sharing your positive experience! We hope you have a great day!

June 07, 2022

Dealership Rating
Employee Rating

Great sales team and loved the experience. Never felt pressured and made the whole experience easy More

by KELLER311
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Karl Pangrace, Asif Kassam

Jun 08, 2022

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

June 07, 2022

Dealership Rating
Employee Rating

The whole experience from Start to Finish was exceptional.Starting with Rachel and ending with Sandi.Would definitely recommend. More

by JOSPEPHAW50
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sandi Kuzma, Robert Brown

Jun 08, 2022

Ken Ganley Westside Imports responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

May 06, 2022

Dealership Rating
Employee Rating

Rachel was amazing and bent over backwards to make me happy with my new car More

by ALIEKOZIK
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Stroh, Robert Brown

May 06, 2022

Ken Ganley Westside Imports responded

Thank you for taking the time to write about your experience with Rachel! We are so glad to hear that she was able to provide you with such great customer service! We hope to see you again! -Ken Ganley Westside Subaru

May 06, 2022

Dealership Rating
Employee Rating

I was very pleased with the sales experience. Sarah was very responsive and helped us tremendously and choosing the car that we did. More

by GUHLAND
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Stroh, Asif Kassam , Sarah Talbott

May 06, 2022

Ken Ganley Westside Imports responded

Thank you for your review of our staff and your excellent car buying experience! We want to thank you again for your business and we hope to see you again in our service department. -Ken Ganley Westside Imports

March 07, 2022

Dealership Rating
Employee Rating

Rachael is great. I won’t go anywhere else. She’s always very thorough and thoughtful. More

by Marjorie A Grainer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown , Nathan Bauer, Igor Zaiats

Mar 09, 2022

Ken Ganley Westside Imports responded

Thank you for taking the time to write about your experience with Rachel! We are so glad to hear that she was able to provide you with such great customer service! We hope to see you again! -Ganley Westside Subaru

February 21, 2022

Dealership Rating

Erin Bradford was very helpful and knowledgeable. She took the time to walk us through any changes in the vehicle as we upgraded our current Outback. She was very personable as well even though we w More

by BGORSKI4
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Asif Kassam , Erin Bradford, Igor Manasiev, Igor Zaiats

Feb 21, 2022

Ken Ganley Westside Imports responded

We are so happy to hear that you received 5-star treatment by Erin! We hope you love your new Outback. If you were to need anything in the future, we hope you do not hesitate to reach out. Thank you for your kind words about Erin. -Ganley Westside Subaru

February 07, 2022

Dealership Rating
Employee Rating

Great staff! They make it run very smoothly. I would highly recommend this dealership to anyone. More

by CSC0
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown

Feb 09, 2022

Ken Ganley Westside Imports responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ganley Westside Hyundai. Thanks for the recommendation, and have an amazing day!

Feb 09, 2022

Ken Ganley Westside Imports responded

Hi, thank you so much for your positive comments about Ganley Westside Volkswagen! Thanks again for the recommendation, and have an amazing day!

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