Rachel Shafer
Rachel Shafer at Ken Ganley Westside Imports
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Rachel Shafer | Page 3

Sales Consultant

Ken Ganley Westside Imports

25730 Lorain Road
North Olmsted, OH 44070

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5.0
78 Reviews

Dealership Experience

4 yrs, 9 mos

Languages Spoken

English English

5.0

78 Reviews

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78 Reviews of Rachel Shafer

December 12, 2022

Dealership Rating
Employee Rating

Rachel from first timeI entered dealership was very welcoming . She was very knowledgeable about the ads and the process to buy.. More

by Roses
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Igor Zaiats

Dec 14, 2022

Ken Ganley Westside Imports responded

Hi Roses, thank you so much for your positive comments about Ken Ganley Volkswagen North Olmsted! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Dec 14, 2022

Ken Ganley Westside Imports responded

Hi Roses, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Hyundai North Olmsted. If you're ever in need of more help, please let us know!

December 05, 2022

Dealership Rating
Employee Rating

Great team that helped make buying a car less stressful. Rachel goes above and beyond to give a personal touch. More

by KELLYRREED
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Asif Kassam, Terry Maxson

Dec 07, 2022

Ken Ganley Westside Imports responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Volkswagen North Olmsted! If you have any further questions, please give us a call. We're always happy to help!

November 07, 2022

Dealership Rating
Employee Rating

Rachel was VERY helpful throughout our shopping and purchasing experience. She thoroughly knew the vehicles on the market and understands what great service is. i would definitely work with her in the More

by Bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Igor Zaiats

Nov 10, 2022

Ken Ganley Westside Imports responded

Thank you for your review. We are glad Rachel was able to assist you in getting the vehicle you wanted. Thank you for your business!

October 25, 2022

Dealership Rating
Employee Rating

Our sales representative was professional in every way. She was very attentive with all our questions, and answered every one of them for us. We would highly recommend Rachel. More

by UPRON
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Igor Zaiats

Oct 28, 2022

Ken Ganley Westside Imports responded

Thank you for your review. We appreciate your business!

October 25, 2022

Dealership Rating
Employee Rating

I came all the way from Lake County to deal with Billy Loesch and it was worth the drive. Billy and Rachel and the management staff made the entire process simple and left me and my family completely sati More

by DYBOTOM
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Stroh, Asif Kassam , Billy Loesch

Oct 28, 2022

Ken Ganley Westside Imports responded

Thank you for your review. Glad we were worth the drive for you, and that Billy and Rachel were able to assist you. Thank you for your business!

Oct 28, 2022

Ken Ganley Westside Imports responded

Thank you for your business! We appreciate the kind review.

October 08, 2022

Dealership Rating
Employee Rating

Working with Rachel was a wonderful experience. This was the second car I purchased from her. She assisted me in choosing cars I might like to test drive and helped me find the perfect fit! More

by EMSHUTELOCK
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Stroh

Oct 11, 2022

Ken Ganley Westside Imports responded

Hi, thank you so much for your positive comments about Ken Ganley Volkswagen North Olmsted! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 09, 2022

Dealership Rating
Employee Rating

Everyone was very knowledgeable. Rachael and Igor spent a lot of time explaining everything to us. Very pleasant interaction. More

by Deana K Koja
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Igor Zaiats, Robert Brown , Igor Manasiev

Sep 12, 2022

Ken Ganley Westside Imports responded

Hi Deana, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

September 08, 2022

Dealership Rating
Employee Rating

Great explanations and hello by Rachel in entire process. Don’t know who assim is. I only worked with rachel More

by STOCKAE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2022

Ken Ganley Westside Imports responded

Thank you for your review! Glad you had a great experience with Rachel. Assif is her sales manager. Please feel free to reach out if we can help you with anything in the future.

August 21, 2022

Dealership Rating
Employee Rating

Igor helped with my 6th Subaru, owning two. Ease of talking, very helpful. Entire process perfect. More

by Jane Sardelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Igor Zaiats, Dylan Cairelli

Aug 21, 2022

Jane Sardelle responded

Many thanks to Ganley and your great people, Igor, Rachel, Dylan. They were amazing and I've told others about my experiences too.

June 24, 2022

Dealership Rating
Employee Rating

I am very impressed with the service that I received at the Ken Ganley Westside Imports Subaru dealership. Sales force and customer service was outstanding and surpassed my expectations. More

by JGUISER
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sandi Kuzma, Robert Brown

Jun 26, 2022

Ken Ganley Westside Imports responded

Hi, thank you so much for your positive comments about Ken Ganley Hyundai North Olmsted! If you have any further questions, please give us a call. We're always happy to help!

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