Rachel Terriogo | Page 12

Well experienced service advisor, professional, warm and friendly staff. Offered the best available service. Promote safety. The only thing is, the wait is long. friendly staff. Offered the best available service. Promote safety. The only thing is, the wait is long. More

by Urcgwen Verified Customer Verified Customer

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The staffs are friendly and no complaints on the service provided. Overall, I am very satisfied with the experience. provided. Overall, I am very satisfied with the experience. More

by Hoang.Andy Verified Customer Verified Customer

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Great costumer service, good communication and assistance.all my questions were answered and needs met. assistance.all my questions were answered and needs met. More

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I was not informed when the service was completed. I had to spend almost an hour just to talk service person and got my keys back. Unnecessary wait and wasted time. to spend almost an hour just to talk service person and got my keys back. Unnecessary wait and wasted time. More

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I had a very bad experience with this dealership, after they diagnosed the problem with my car, I agreed with their recommendations to repair my car. They had my car for more than a week, no calls, no upda they diagnosed the problem with my car, I agreed with their recommendations to repair my car. They had my car for more than a week, no calls, no updates on what’s going on withbthe vehicle. After more than a week I called up to get some updates, to my surprised, I was told that they found a new problem with my car and told me that the abs system has a problem that I have to replace for an additional $2500 + tax. How could you missed that the first time that it was dianosed when you have all the tools and the technology with you. You have the OBD that showed you all the codes with whats wrong with the car. Now suddenly, your telling me that there’s more. That sucks!!! More

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Service is the best! Service advisor is knowledgeable and helpful and friendly and the mechanics is also knowledgeable helpful and friendly and the mechanics is also knowledgeable More

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Rachel was a great help and very knowledgeable of what I needed to get done needed to get done More

by LALITA88771 Verified Customer Verified Customer

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Rachel assisted for the service twice so far. She was very precise and the communication is wonderful. The work was explained in a very professional way. I would recommend her for more responsibility to very precise and the communication is wonderful. The work was explained in a very professional way. I would recommend her for more responsibility to improve the service experience for the customer. More

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Rachel was very good on not making so long,she was kind and understanding of what I needed because of her I will return to your service Dept and understanding of what I needed because of her I will return to your service Dept More

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Efficient. Staff was friendly & service was quicker than expected. Would definitely go back. Waiting area & restrooms very clean expected. Would definitely go back. Waiting area & restrooms very clean More

by LINad Verified Customer Verified Customer

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