Rachel Terriogo | Page 6

Service advisor needs some Motivation. It’s like they don’t care. Tell me what you want and we will do it but don’t ask us anything - so not really advisors as such just receptionist. Took It’s like they don’t care. Tell me what you want and we will do it but don’t ask us anything - so not really advisors as such just receptionist. Took 50 mins after service to enter details In the system and check me out. This was my first visit. More

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I came to the service for oil change and other scheduled maintenance. All done quickly. maintenance. All done quickly. More

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Courteous and Professional staff. Clean and spacious customer waiting lounge. Free coffee. Reasonable wait times. Clean and spacious customer waiting lounge. Free coffee. Reasonable wait times. More

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I’ve been leasing with MH for over 7 years now and 4 vehicles later. So much has changed. The “sales” department is truly only interested in making that sale. I remember enjoying bargaining - now I’m em vehicles later. So much has changed. The “sales” department is truly only interested in making that sale. I remember enjoying bargaining - now I’m embarrassed to discuss budgeting. It doesn’t feel so much like family the way it used to. Business is business. They have undergone some serious changes and that has impact on the client. I’m very thankful for my friends in Service, they keep me coming. More

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Great friendly service The waiting area to get checked in is not ideal as you sit in the garage and cars pull up and your inhaling fumes from emissions checked in is not ideal as you sit in the garage and cars pull up and your inhaling fumes from emissions More

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The service is great and the staff are helpful and awesome to work with, Rachel is my service rep and she is extraordinary, she follow up well and make our life comfortable at any issue we throw at he awesome to work with, Rachel is my service rep and she is extraordinary, she follow up well and make our life comfortable at any issue we throw at her. Thanks a lot Rachel More

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Service is expensive but they do a good job. No complaints regarding quality of work. No complaints regarding quality of work. More

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Very reliable and professional. They always attend to my need and very comfortable to deal with. They always attend to my need and very comfortable to deal with. More

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Gabriel and Rachel are always attentive. My wait was not long at all and never an issue here. My wait was not long at all and never an issue here. More

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Rachel T is the best person Honda has to offer. She is very efficient and professional. I will always go to see Rachel T. Thank you Rachel for being who you are. Carlos V She is very efficient and professional. I will always go to see Rachel T. Thank you Rachel for being who you are. Carlos V More

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