Rachel Terriogo
Rachel Terriogo at Metro Honda

Rachel Terriogo | Page 6

Express Service Advisor

Metro Honda

540 Route 440 North
Jersey City, NJ 07305

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590 Reviews
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590 Reviews

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590 Reviews of Rachel Terriogo

March 18, 2023

Dealership Rating
Employee Rating

I came to the service for oil change and other scheduled maintenance. All done quickly. More

by Oleksii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Martins

Mar 20, 2023

Metro Honda responded

Thank you for the service review!

March 17, 2023

Dealership Rating
Employee Rating

Courteous and Professional staff. Clean and spacious customer waiting lounge. Free coffee. Reasonable wait times. More

by nilsa.tolentino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2023

Metro Honda responded

Thank you for taking the time to share your experience!

March 16, 2023

Dealership Rating
Employee Rating

I’ve been leasing with MH for over 7 years now and 4 vehicles later. So much has changed. The “sales” department is truly only interested in making that sale. I remember enjoying bargaining - now I’m em More

by mxc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Martins , David Bivins

Mar 17, 2023

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, please do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Jose Cornieles Director of Sales 201-451-7111 x1243

March 16, 2023

Dealership Rating
Employee Rating

Great friendly service The waiting area to get checked in is not ideal as you sit in the garage and cars pull up and your inhaling fumes from emissions More

by ELENIKITS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Martins

Mar 17, 2023

Metro Honda responded

Thank you for sharing your experience!

March 15, 2023

Dealership Rating
Employee Rating

The service is great and the staff are helpful and awesome to work with, Rachel is my service rep and she is extraordinary, she follow up well and make our life comfortable at any issue we throw at he More

by SatyaNaveen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Martins , Rafael Rodriguez

Mar 16, 2023

Metro Honda responded

Thank you for the review! We are so glad that Rachel was so helpful!

March 14, 2023

Dealership Rating
Employee Rating

Service is expensive but they do a good job. No complaints regarding quality of work. More

by Drdetroit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2023

Metro Honda responded

Thank you for sharing your experience!

March 10, 2023

Dealership Rating
Employee Rating

Very reliable and professional. They always attend to my need and very comfortable to deal with. More

by AlexA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2023

Metro Honda responded

Alex, thank you so much for the review!

March 10, 2023

Dealership Rating
Employee Rating

Gabriel and Rachel are always attentive. My wait was not long at all and never an issue here. More

by brazzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Martins

Mar 10, 2023

Metro Honda responded

Thank you for sharing your experience working with Gabriel and Rachel!

March 09, 2023

Dealership Rating
Employee Rating

Rachel T is the best person Honda has to offer. She is very efficient and professional. I will always go to see Rachel T. Thank you Rachel for being who you are. Carlos V More

by raysew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2023

Metro Honda responded

Thank you for sharing your experience working with Rachel!

March 09, 2023

Dealership Rating
Employee Rating

Waited 6 hours for a 2 hour appt. I was informed that its only for 2 hours. Got there 0730 and got out at 2 pm. More

by Crv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gabriel Martins , Gustavo Rios

Mar 09, 2023

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Rich Sabatino Service Manager 201-451-7111 x1268 or x2107

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