Rachel Terriogo
Rachel Terriogo at Metro Honda

Rachel Terriogo | Page 7

Express Service Advisor

Metro Honda

540 Route 440 North
Jersey City, NJ 07305

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589 Reviews
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589 Reviews

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589 Reviews of Rachel Terriogo

March 07, 2023

Dealership Rating
Employee Rating

As usual, great customer service from everyone. Friendly, courteous and knowledgeable staff. I am a long time customer because of that. More

by CrazyforHonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Martins , Elvis. 5 stars also.

Mar 08, 2023

Metro Honda responded

Thank you for taking the time to share your experience!

March 06, 2023

Dealership Rating
Employee Rating

The customer service is great and the service department is just as good. They are quick and ready to answer all questions. More

by jpayuyo517
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Martins , David Bivins, Metro Honda, Gustavo Rios

Mar 07, 2023

Metro Honda responded

Thank you for sharing your experience with our service department!

March 06, 2023

Dealership Rating
Employee Rating

Very kind people everyone asked if it was my first time there. Service was done in 4 hours. More

by thephilippdias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Martins , Gustavo Rios

Mar 07, 2023

Metro Honda responded

Thank you for the review!

March 05, 2023

Dealership Rating
Employee Rating

I got call for regular inspection and wanted to fix my car at the same time they fix my car but they didn't tell me what else was wrong with the car not even tell me that the car needed oil change and o More

by Kondacheick0626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gabriel Martins , Gustavo Rios

Mar 06, 2023

Metro Honda responded

Please allow us to apologize for your negative experience. At a moment of your convenience, do not hesitate to contact me here at the dealership. I would welcome the opportunity to speak more about your visit with you. Kind regards, Rich Sabatino Service Manager 201-451-7111 x1268 or x2107

March 03, 2023

Dealership Rating
Employee Rating

Metro Honda has an excellent service department with service advisors that are well qualified, very accommodating and friendly. More

by Alhonda
Recommend Dealer
Yes
Mar 06, 2023

Metro Honda responded

Thank you so much for sharing your experience!

February 28, 2023

Dealership Rating
Employee Rating

This Dealership is one of the best , excellent customer service just a longer wait for service More

by Uniquasb2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2023

Metro Honda responded

Thank you for taking the time to share your experience!

February 26, 2023

Dealership Rating
Employee Rating

They have good service center Rachel T my service advisor is very good and knowledgeable. More

by Acon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2023

Metro Honda responded

Thank you so much for sharing your service experience!

February 25, 2023

Dealership Rating
Employee Rating

No issues. Good service, and applied discount where they could. Had driver so I didn't have to wait there. More

by ellen.oh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2023

Metro Honda responded

Thank you for sharing your experience!

February 22, 2023

Dealership Rating
Employee Rating

I've received satisfactory service most of the time. Depends on who is assigned to work with me. More

by tnorton1960
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Metro Honda

Feb 22, 2023

Metro Honda responded

Thank you for your honest review. If we can help you in any way, please let us know.

February 21, 2023

Dealership Rating
Employee Rating

Rachel was very friendly and explained a lot of my car issues for me. Follow up calls and emails we’re very much appreciated More

by gregrfarrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2023

Metro Honda responded

Thank you for your wonderful review! We appreciate your feedback and hope to see you again in the future.

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