Rachel Van Hart | Page 7
Fixed Operations Director
Brandon Honda
9209 East Adamo Drive
Tampa, FL 33619
Dealership Experience
12 yrs, 3 mos
Industry Experience
12 yrs, 3 mos
Languages Spoken
English
Employee Video
292 Reviews
Write a Review292 Reviews of Rachel Van Hart
September 07, 2019
Top quality service In the past Ten plus years I had several great experiences by Brandon Honda Service team. They are very friendly, professional and delivers high quali In the past Ten plus years I had several great experiences by Brandon Honda Service team. They are very friendly, professional and delivers high quality work. They welcomes me always with a warm smile and listens to my work details calmly and prepares the service order. They follows through their commitments and ensures all the way through I am satisfied. on top of all, they always help me with a pricing. Way to go Brandon Honda Service team. More
Other Employees Tagged: Kyle Lampp, Ryan Broome , Alica Gant
August 24, 2019
Greatest experience at a Car. Dealer ship Thank you. Jennifer for handling all my needs it was the greatest pleasure working with you the new. Engine and perfect follow up on the oil exchange Thank you. Jennifer for handling all my needs it was the greatest pleasure working with you the new. Engine and perfect follow up on the oil exchange You and your team was so helpful in accomplishing such a large job on gettin my new. Engine done properly was amazing on a car with over 200 thousand miles on it the car is Brand new again Thank you for excellent service you and Jason the. Mechanic performed on my 10 year old. Honda. Odyssey by the. Warranty work that was performed Again THANK YOU BRANDON. HONDA More
Other Employees Tagged: Jennifer Chasse , Jason Serrano
August 06, 2019
Service....Above and beyond I've been in your service department for the last 3 weeks. My Jeep Wrangler had a brake pad problem and was corrected with Rachel's help and now very I've been in your service department for the last 3 weeks. My Jeep Wrangler had a brake pad problem and was corrected with Rachel's help and now very happy. I have 2 daughters one is going into her senior year in High School and the other will be in her second year at USF. Last week your service team did some needed maintenance on the 2003 Honda Element and yesterday the 2013 Jeep Patriot. Both are running great for the new school year. My wife's 2013 Pilot is at about 150K miles and running like new. Rachel quoted me yesterday on some up coming maintenance for my 2015 Jeep and when I get closer on the miles, I will be in for that service. Your team does a great job going above and beyond to keep me happy and work in my budget. Thanks for keeping my family safe on the road!! Joel More
Other Employees Tagged: Kyle Lampp, Zee Houichi, Mike Hudak, Ryan Foster, Taje Blake , Mike Mack
July 30, 2019
Excellent Service I worked with Jennifer Poindexter for the first time yesterday and she is excellent. Very nice, polite and I was out in an hour. I hope to work I worked with Jennifer Poindexter for the first time yesterday and she is excellent. Very nice, polite and I was out in an hour. I hope to work with her for my next service appointment. More
Other Employees Tagged: Jennifer Poindexter
June 30, 2019
Excellent Service I am always treated like family at Brandon Honda. Excellent customer service, excellent staff, and they will always go above and beyond to make every I am always treated like family at Brandon Honda. Excellent customer service, excellent staff, and they will always go above and beyond to make everything right! More
Other Employees Tagged: Jennifer Chasse , Neil Cann, Devin
June 23, 2019
The Best! My Accord needed service and Rachel got me in quick. I only have my car serviced by people I can trust. Rachel has gone above and beyond to see that m My Accord needed service and Rachel got me in quick. I only have my car serviced by people I can trust. Rachel has gone above and beyond to see that my vehicle receives the absolute best care and I really appreciate everything she does. Being a Trekkie I thank her for an out of this world service experience and I give her the Distinguished Service Medal. More
June 03, 2019
Making my life easier I contacted Rachel late on Friday afternoon about my Accord making a whine that got louder as I accelerated. I was certain I had a faulty alternator I contacted Rachel late on Friday afternoon about my Accord making a whine that got louder as I accelerated. I was certain I had a faulty alternator or power steering pump and I wanted to get it as soon as possible as I work in another county. Rachel told me to bring it on in which I did on my way home. I left my car with her and on Saturday morning got a call letting me know it was in fact a pulley that was going out and it was under warranty and she recommended replacing the belt which I agreed should be replaced. Later that day she called to let me know my car was ready. What a huge relief to get it back before the work week started. Rachel and her crew has sure made my life easier with the turnaround and I have peace of mind knowing that there are still people like her, people who care about their customers and who go the extra mile to help those in need. Keep up the great work! More
June 02, 2019
They were very helpful respectful and I was treated with a l Most of all the environment was very good the workers was respectful and very much friendly and I will come again I will tell others about Honda Most of all the environment was very good the workers was respectful and very much friendly and I will come again I will tell others about Honda More
Other Employees Tagged: Augustine Cardona , Alica Gant
May 18, 2019
Amazing Service We recently had to change the time belt to our Honda Pilot and Rachel was so amazing. She helped us schedule the service, arranged for a courtesy car, We recently had to change the time belt to our Honda Pilot and Rachel was so amazing. She helped us schedule the service, arranged for a courtesy car, got a Spanish translator for my husband ( Wow, big thank you!) and clarified every single concern we had, always with a great attitude. When we got our car back we were so surprised to see it was surgically clean!! Wow. Rachel, thanks for such an amazing service and for being so caring and attentive. We are coming back many times thanks to you!! We also want to thank Hassan, who sold us the car back in December. We were there to service our old car and he convinced us to get a newer one. Great suggestion! He was extremely helpful, patient and friendly. An excellent human being. Thanks to people like Rachel and Hassan we will forever be loyal to Brandon Honda. More
Other Employees Tagged: Hassan Slim
May 18, 2019
Great Service As Always Great Service. Staff very friendly and efficient. Vincent was my service rep and he was amazing. He kept me in the loop with services needed and di Great Service. Staff very friendly and efficient. Vincent was my service rep and he was amazing. He kept me in the loop with services needed and did everything to make sure it was handled in a timely manner. More
Other Employees Tagged: Jeremy Ortiz
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