Rachelle Long | Page 24
Parts and Service Director
Gosch Ford Temecula
26895 Ynez Rd
Temecula, CA 92591
Dealership Experience
14 yrs, 1 mo
Industry Experience
32 yrs, 6 mos
619 Reviews
Write a Review619 Reviews of Rachelle Long
September 24, 2021
I have never meant such a truly genuine, pleasant, and caring service advisor like Rachelle Long. She is a true asset to your company and to Ford Motor Company. There is no one like her. caring service advisor like Rachelle Long. She is a true asset to your company and to Ford Motor Company. There is no one like her. More
September 24, 2021
Rachelle in the service department alleviates the stress of bringing my vehicle into service. She greets me with a smile and my vehicle is always ready before it's promised completion. Top notch customer se of bringing my vehicle into service. She greets me with a smile and my vehicle is always ready before it's promised completion. Top notch customer service! More
September 18, 2021
Outstanding thanks took care of me. I will see you next time I come in time I come in More
Other Employees Tagged: Connie Jolicoeur, Carlos Lopez, Jesse Bonilla , Nick Adkison, James Davidson
September 15, 2021
My vehicle was towed to Gosch Ford on 08/06/21. My service adviser later advised that I needed a new transmission. I approved the repair and due to shipping delays a new transmission didn't arrive un service adviser later advised that I needed a new transmission. I approved the repair and due to shipping delays a new transmission didn't arrive until 09/08/21. My service adviser arranged for a rental vehicle at no cost. I will be sure to recommend Gosch Ford Temecula. More
September 14, 2021
Rachelle always listens to my concerns about service to my 2002 F250. She follows through each time. If she cannot help, she has alternative solutions. I will continue to use her for my service coordin my 2002 F250. She follows through each time. If she cannot help, she has alternative solutions. I will continue to use her for my service coordinator. More
September 12, 2021
Rachel Long was communicative, amazing and phenomenal at customer service! Gosch Ford got my repairs done quickly and efficiently! Love this place! I highly recommend Gosch Ford and especially Rachel Long! customer service! Gosch Ford got my repairs done quickly and efficiently! Love this place! I highly recommend Gosch Ford and especially Rachel Long! More
September 09, 2021
Rachelle has been my service advisor for the past 5 years, and in that time, she has never failed to deliver my truck back to me 100% fixed. As long as I live in this area, I will always have Rachelle years, and in that time, she has never failed to deliver my truck back to me 100% fixed. As long as I live in this area, I will always have Rachelle service my vehicles. More
September 08, 2021
Fast and friendly service. Surprise video by tech showing me what he completed and how the car was doing. Was in and out in much less time than I expected with the car washed also. Good job me what he completed and how the car was doing. Was in and out in much less time than I expected with the car washed also. Good job More

