Rachelle Long
Rachelle Long at Gosch Ford Temecula

Rachelle Long | Page 24

Parts and Service Director

Gosch Ford Temecula

26895 Ynez Rd
Temecula, CA 92591

Contact Me
4.8
619 Reviews

Dealership Experience

14 yrs, 1 mo

Industry Experience

32 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

View more languages
4.8

619 Reviews

Write a Review

619 Reviews of Rachelle Long

September 26, 2021

Dealership Rating
Employee Rating

R. Long is awesome and provided A+++ customer satisfaction. Definitely a 5 Stars!! Thank you so much!!! More

by joenathan_rivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2021

Gosch Ford Temecula responded

Thank you for sharing your thoughts about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

September 25, 2021

Dealership Rating
Employee Rating

The service department at gosh Ford is outstanding. Rachelle Long and the rest of the team always go above and beyond expectations. More

by Jamie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 25, 2021

Gosch Ford Temecula responded

Thank you for your very kind review, Jamie. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Rachelle and our team here at Gosch Ford Temecula. Jason Noble General Manager

September 24, 2021

Dealership Rating
Employee Rating

I have never meant such a truly genuine, pleasant, and caring service advisor like Rachelle Long. She is a true asset to your company and to Ford Motor Company. There is no one like her. More

by bullitt11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Sep 24, 2021

Gosch Ford Temecula responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

September 24, 2021

Dealership Rating
Employee Rating

Rachelle in the service department alleviates the stress of bringing my vehicle into service. She greets me with a smile and my vehicle is always ready before it's promised completion. Top notch customer se More

by Marcos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 24, 2021

Gosch Ford Temecula responded

It has been a pleasure serving you, Marcos. Quality customer service is always our number one priority, and we're happy to hear that Rachelle met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

September 18, 2021

Dealership Rating
Employee Rating

Outstanding thanks took care of me. I will see you next time I come in More

by john.maycock1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Connie Jolicoeur, Carlos Lopez, Jesse Bonilla , Nick Adkison, James Davidson

Sep 19, 2021

Gosch Ford Temecula responded

We are so glad that we had the opportunity to work with you, John, and that our team could make this a top-notch experience! We look forward to continuing to serve you in the future! Jason Noble General Manager

September 15, 2021

Dealership Rating
Employee Rating

My vehicle was towed to Gosch Ford on 08/06/21. My service adviser later advised that I needed a new transmission. I approved the repair and due to shipping delays a new transmission didn't arrive un More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2021

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula, Frank, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Noble General Manager

September 14, 2021

Dealership Rating
Employee Rating

Rachelle always listens to my concerns about service to my 2002 F250. She follows through each time. If she cannot help, she has alternative solutions. I will continue to use her for my service coordin More

by galluccimom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 15, 2021

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Rachelle and our team here at Gosch Ford Temecula. Jason Noble General Manager

September 12, 2021

Dealership Rating
Employee Rating

Rachel Long was communicative, amazing and phenomenal at customer service! Gosch Ford got my repairs done quickly and efficiently! Love this place! I highly recommend Gosch Ford and especially Rachel Long! More

by Bob Livingston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 12, 2021

Gosch Ford Temecula responded

Thank you, Bob! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

Sep 12, 2021

Bob Livingston responded

You folks are top notch and always have our loyalty and our business!

September 09, 2021

Dealership Rating
Employee Rating

Rachelle has been my service advisor for the past 5 years, and in that time, she has never failed to deliver my truck back to me 100% fixed. As long as I live in this area, I will always have Rachelle More

by jeffm6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2021

Gosch Ford Temecula responded

Jeff, Thank you so much for your kind words for Rachelle, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

September 08, 2021

Dealership Rating
Employee Rating

Fast and friendly service. Surprise video by tech showing me what he completed and how the car was doing. Was in and out in much less time than I expected with the car washed also. Good job More

by rawnutt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2021

Gosch Ford Temecula responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

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