Rachelle Long
Rachelle Long at Gosch Ford Temecula

Rachelle Long | Page 25

Parts and Service Director

Gosch Ford Temecula

26895 Ynez Rd
Temecula, CA 92591

Contact Me
4.8
619 Reviews

Dealership Experience

14 yrs, 1 mo

Industry Experience

32 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

View more languages
4.8

619 Reviews

Write a Review

619 Reviews of Rachelle Long

September 01, 2021

Dealership Rating
Employee Rating

Rachelle and the service team at Gosch Ford are wonderful. I can count on my car getting the correct attention it needs the first time. Communication is excellent, customer service is excellent, qu More

by Jamie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 01, 2021

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula, Jamie, your feedback and rating mean a lot to us. We're glad Rachelle and the team were able to help, and we hope to see you again! Jason Noble General Manager

August 22, 2021

Dealership Rating
Employee Rating

Gosch Ford service consistently exceeds my expectations. I can always count on Rachelle Long to ensure my vehicle is serviced in a timely manner. Rachelle is amazing! Her polite and friendly demeanor is app More

by Pam46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2021

Gosch Ford Temecula responded

Pam, Thank you for choosing Gosch Ford Temecula, your feedback and rating mean a lot to us. We're glad Rachelle and our team were able to help, and we hope to see you again! Jason Noble General Manager

August 17, 2021

Dealership Rating
Employee Rating

Thank you Rachell, your the best. She is always very professional and very pleasant to deal with. Rachell has always helped me in a timely manner. Keep up the great job. If you ever have any problems sp More

by cavigon81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Noble

Aug 17, 2021

Gosch Ford Temecula responded

Thank you for the kind words for Rachelle in our service department! We look forward to sharing your compliments with her. Please don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

August 16, 2021

Dealership Rating
Employee Rating

My service visit was handled by Rachelle Long,She was My service visit was handled by Rachelle Long, She was friendly and extremely helpful. My vehicle was serviced quickly and completely and delivered More

by Tim Klar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Coats, Tom Fuller

Aug 16, 2021

Gosch Ford Temecula responded

Thank you so much for your excellent review, Tim! We are so glad that Rachelle had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gosch Ford Temecula. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

August 14, 2021

Dealership Rating
Employee Rating

Rachel Long is the best service person i have ever dealt with. I always go see Rachel when i have repair or service needs More

by wwbrummer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Lopez

Aug 16, 2021

Gosch Ford Temecula responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

August 06, 2021

Dealership Rating
Employee Rating

I have had the pleasure of having Rachelle Long as my service advisor for many years. As a result, my vehicle is always completed on time. I highly recommend Rachelle Long to anyone who is looking for a More

by jeffm6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 06, 2021

Gosch Ford Temecula responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Rachelle and our team! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Jason Noble General Manager

August 06, 2021

Dealership Rating
Employee Rating

Ken is the best. Thank you so much for a great experience. I will bring my truck back time and time again. Thank you gosch More

by Phillip marlowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Noble, Kenn Olson, Carlos Lopez , Bill Coats, Tom Fuller

Aug 06, 2021

Gosch Ford Temecula responded

Thanks, Phillip, for sharing your thoughts about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

August 06, 2021

Dealership Rating
Employee Rating

Great service, kind people I felt like I was dealing with family members. I can recommend Gosh Ford to anybody. Thank you Austin and Rachel More

by Appmarco
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Reynolds

Aug 06, 2021

Gosch Ford Temecula responded

We are very happy to have provided you with such a positive experience! Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

August 02, 2021

Dealership Rating
Employee Rating

Excellent customer service! Very welcoming, courteous and friendly staff. Can’t comment on the physical service/repair as I went there for a recall issue. Rachelle Long is the best however. She’s always al More

by Gerald T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Grant Bell

Aug 02, 2021

Gosch Ford Temecula responded

Gerald, Thank you! Rachelle and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

August 02, 2021

Dealership Rating
Employee Rating

Got my oil changed in and out in 30 minutes great 👍 And got the car washed great job will need to come back soon later More

by Al390gt
Recommend Dealer
Yes
Aug 02, 2021

Gosch Ford Temecula responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rachelle met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

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