Rachelle Long | Page 53
Parts and Service Director
Gosch Ford Temecula
26895 Ynez Rd
Temecula, CA 92591
Dealership Experience
14 yrs, 2 mos
Industry Experience
32 yrs, 7 mos
619 Reviews
Write a Review619 Reviews of Rachelle Long
May 30, 2019
140,000 mile service Friendly customer service and staff was more than helpful. Didn’t feel like I was being sold on additional service and the rep had my best interest in Friendly customer service and staff was more than helpful. Didn’t feel like I was being sold on additional service and the rep had my best interest in mind. More
May 30, 2019
Visit Rachelle is simply amazing. She is knowledgeable polite and efficient. No wonder customers wait for her to help them. She is awesome at what she does Rachelle is simply amazing. She is knowledgeable polite and efficient. No wonder customers wait for her to help them. She is awesome at what she does More
May 30, 2019
Fantastic service Rachelle was so incredibly helpful and quick to help me and keep me calm in a relatively stressful situation with my car! She was so friendly and enco Rachelle was so incredibly helpful and quick to help me and keep me calm in a relatively stressful situation with my car! She was so friendly and encouraging and reassuring that my car would be in great hands More
May 28, 2019
Great Service Team They always get me in and out quickly when I have an appointment. If the service is for something that will take a while they provide a shuttle servi They always get me in and out quickly when I have an appointment. If the service is for something that will take a while they provide a shuttle service and keep you informed of the progress on your vehicle. More
May 27, 2019
Rachelle Long is awesome Rachelle Long at Gosch Ford Temecula service is the absolute best customer service we've ever had. She's professional, polite, and thorough every time Rachelle Long at Gosch Ford Temecula service is the absolute best customer service we've ever had. She's professional, polite, and thorough every time. She's a true asset to this dealer. We've had negative experiences with other sales and service advisors in the past, especially at their Hemet dealership, and will only schedule with Rachelle going forward. We wish she also worked in sales. We'll be Temecula Ford customers as long as she's there. Thank you, Rachelle. More
May 23, 2019
Excellent It’s a very convenient location to my place and it is very close. The service sales consultant is very friendly andas promised the work is done before It’s a very convenient location to my place and it is very close. The service sales consultant is very friendly andas promised the work is done before the time she told told me More
May 23, 2019
Great experience Rachel is always friendly. Very easy process and Rachel always keeps us updated regarding the work being done on our vehicles. They do quality work to Rachel is always friendly. Very easy process and Rachel always keeps us updated regarding the work being done on our vehicles. They do quality work too! More
May 22, 2019
BEST SERVICE DEPARTMENT Ken Olsen is by far the best service writer I have ever dealt with. will always recommend ken and Gosch ford Temecula. thank you for the great service Ken Olsen is by far the best service writer I have ever dealt with. will always recommend ken and Gosch ford Temecula. thank you for the great service! More
Other Employees Tagged: Jason Noble, Kenn Olson, Samantha Masuguchi, Carlos Lopez , Grant Bell, Elizabeth Cassidy, Pablo Pastrana, David Sanchez, Mike Tinsley
May 21, 2019
Impressive service I am impressed with the service I received for my 2017 Ford F350 from Gosch in Temecula. We have been to another dealership before and received terrib I am impressed with the service I received for my 2017 Ford F350 from Gosch in Temecula. We have been to another dealership before and received terrible service .We were early for our appointment but were immediately checked in our service plus some recall issues were properly addressed. Rachael our Service Rep was Great. We will continue to return to this dealership. More
May 20, 2019
Satisfied customers I gave this rating due Rachel Long, her coustomer service goes above and beyond, if something is not quite right, she makes it right, that concept is I gave this rating due Rachel Long, her coustomer service goes above and beyond, if something is not quite right, she makes it right, that concept is very important in not so perfect world where people only think of themselves. More
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